Shift Manager - Lead High-Energy Restaurant Team

Shake Shack; Rogers (AR); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

Weekly Pay

Performance bonuses

Medical, Dental, Vision Insurance

Flexible Spending Accounts

Life Insurance

Short-Term Disability

401(k) plan with Company Match

Paid Time Off

Paid Parental Leave

Employee Assistance Program (EAP)

Commuter Benefits

Shake Shack Meal Discounts

Charitable opportunities

Employee Resource Groups

Career development opportunities

Job summary

Shake Shack is hiring a shift leader to oversee service flow and guide a team of hourly Team Members in a fast-paced restaurant environment. You will help maintain safety, cleanliness, and quality while driving speed and guest satisfaction.

The role involves interviewing applicants and supporting employee relations in a growing hospitality brand. Join Shake Shack to contribute to a positive, inclusive team culture with strong development opportunities, competitive hourly pay, and a comprehensive

Qualifications

• 1+ year of restaurant leadership experience supervising a team.
• Food Safety Certification according to local jurisdiction.
• Strong problem solving skills.
• Effective communication skills, both written and verbal.

Responsibilities

• Manage the flow of service and direct the work of team members on a shift to ensure the highest levels of safety, cleanliness, quality, and speed.
• Help build and lead high performing team of hourly Team Members.
• May assist with operational support functions (i.e. Purchasing, Receiving, Inventory, etc.)
• Participates in applicant interviews and assists with employee relations.

Skills

Leadership experience

Food Safety

Problem solving

Communication

Job description

Shake Shack is hiring a shift leader to oversee service flow and guide a team of hourly Team Members in a fast-paced restaurant environment. You will help maintain safety, cleanliness, and quality while driving speed and guest satisfaction.

The role involves interviewing applicants and supporting employee relations in a growing hospitality brand. Join Shake Shack to contribute to a positive, inclusive team culture with strong development opportunities, competitive hourly pay, and a comprehensive