Shift Manager - Lead Guest Experience & Operations

Popeyes; Gonzales (LA); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Free meals

Flexible schedules

Health insurance

Dental insurance

Vision insurance

401K plan

Paid time off

Employee discount

Job summary

Popeyes is hiring a Shift Manager to lead daily restaurant operations, greet guests, and supervise team members to ensure fast, friendly service. The role emphasizes Cajun hospitality, brand knowledge, and maintaining safety and quality standards.

You will be responsible for coordinating stations, managing orders and payments, and supporting a positive, growth-oriented work environment. Training and advancement opportunities are provided within a dynamic fast-food setting.

Qualifications

• Must be at least 18 years old.
• Experience in fast-paced restaurant environments is a plus.

Responsibilities

• Greet guests with a smile while receiving orders and processing payments.
• Prepare and package food and drink products
• Maintain the cleanliness of the restaurant, including dining room, restroom, and exterior
• Maintain health and safety standards in work areas
• Demonstrate knowledge of the brand and menu items
• Check food quality and temperature throughout the day to ensure freshness and safety
• Act with integrity and honesty, and promote the culture of Popeyes

Skills

Customer service

Team leadership

Food safety

Cash handling

Multitasking

Tools

POS system

Job description

Popeyes is hiring a Shift Manager to lead daily restaurant operations, greet guests, and supervise team members to ensure fast, friendly service. The role emphasizes Cajun hospitality, brand knowledge, and maintaining safety and quality standards.

You will be responsible for coordinating stations, managing orders and payments, and supporting a positive, growth-oriented work environment. Training and advancement opportunities are provided within a dynamic fast-food setting.