Shift Lead - Guest Experience & Team Growth

Popeyes

Westwood (LA)

On-site

USD 35,000 - 52,000

Full time

14 days+
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Benefits offered by this job

Health insurance
Dental insurance
Vision insurance
Life insurance
401K Plan
Paid time off
Employee discount

Job summary

Popeyes is seeking a Shift Manager to lead daily operations, greet guests, and ensure a high-quality experience. You will oversee order handling, food preparation, and team collaboration to deliver exceptional service in a fast-paced environment.

The role emphasizes hospitality, adherence to brand standards, and ongoing learning to grow within the Popeyes franchise family. Competitive wages, benefits, and opportunities for advancement are offered.

Qualifications

  • Greeting guests and handling orders with a smile.
  • Maintaining cleanliness and safety in dining and work areas.
  • Demonstrating knowledge of the Popeyes brand and menu items.

Responsibilities

  • Greet guests with a smile while receiving orders and processing payments.
  • Prepare and package food and drink products.
  • Maintain the cleanliness of the restaurant, dining room, restroom, and exterior.
  • Maintain health and safety standards in work areas.
  • Demonstrate knowledge of the brand and menu items.
  • Check food quality and temperature throughout the day to ensure freshness and safety.
  • Act with integrity and honesty, and promote the culture of Popeyes.

Skills

Customer service
Team leadership
Cash handling
Food safety
POS systems

Education

High school diploma

Tools

POS system

Job description

Popeyes is seeking a Shift Manager to lead daily operations, greet guests, and ensure a high-quality experience. You will oversee order handling, food preparation, and team collaboration to deliver exceptional service in a fast-paced environment.

The role emphasizes hospitality, adherence to brand standards, and ongoing learning to grow within the Popeyes franchise family. Competitive wages, benefits, and opportunities for advancement are offered.

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