Shift Manager: Lead a High-Energy Team

HPC Chkn Operations, LLC dba Popeye’s; East Cleveland (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Bonuses

Benefits package

Paid time off

Career growth

Job summary

Popeyes Louisiana Kitchen is seeking a Shift Manager to lead daily restaurant operations in a fast-paced environment. You will supervise team members, uphold Popeyes brand standards, and ensure food is prepared safely and served with hospitality.

The role emphasizes training, inventory oversight, and collaboration with management to drive performance and guest satisfaction while maintaining a positive, energetic team culture.

Qualifications

• Previous leadership experience in the restaurant industry (preferred but not required).
• Strong knowledge of front-of-house and back-of-house operations.
• Excellent communication and interpersonal skills.
• Familiarity with POS systems and inventory procedures.
• Understanding of food safety regulations and best practices.

Responsibilities

• Lead the shift, supervise restaurant and kitchen staff.
• Ensure efficient, friendly service and guest satisfaction.
• Train new team members on policies and guest service standards.
• Monitor inventory levels and place supply orders as needed.
• Oversee food prep and enforce safety guidelines.
• Handle guest concerns professionally and promptly.
• Support staffing, costs, and cleanliness goals.
• Collaborate with management to improve performance.
• Lead regular team huddles and communications.

Job description

Popeyes Louisiana Kitchen is seeking a Shift Manager to lead daily restaurant operations in a fast-paced environment. You will supervise team members, uphold Popeyes brand standards, and ensure food is prepared safely and served with hospitality.

The role emphasizes training, inventory oversight, and collaboration with management to drive performance and guest satisfaction while maintaining a positive, energetic team culture.