Shift Manager: Lead Operations & Guest Experience

TICE Florida Chicken Holdings LLC; Kissimmee (FL); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Flexible scheduling

Career growth

Meal benefits

Training

Uniform

Job summary

Popeyes Louisiana Kitchen, proudly operated by TICE, is seeking a Shift Manager to lead daily operations in a fast-paced setting. You will oversee shifts, supervise team members, ensure quality and safety standards, and address guest inquiries with professionalism.

This role emphasizes leadership, customer service, and continuous improvement, with opportunities for growth within the expanding Popeyes team. Flexible scheduling and comprehensive training are offered to support success.

Qualifications

• Leadership skills to guide and inspire the team.
• Customer service mindset to ensure guest satisfaction.
• Understanding of food safety and cleanliness standards.
• Strong organizational and multitasking abilities.
• Experience in a restaurant or customer service environment.

Responsibilities

• Oversee restaurant operations during shifts.
• Supervise and support team members.
• Ensure food quality, safety and cleanliness standards are met.
• Handle customer inquiries and concerns professionally.
• Contribute to maintaining Popeyes brand experience.

Skills

Leadership

Customer service

Food safety

Organizational skills

Team motivation

Job description

Popeyes Louisiana Kitchen, proudly operated by TICE, is seeking a Shift Manager to lead daily operations in a fast-paced setting. You will oversee shifts, supervise team members, ensure quality and safety standards, and address guest inquiries with professionalism.

This role emphasizes leadership, customer service, and continuous improvement, with opportunities for growth within the expanding Popeyes team. Flexible scheduling and comprehensive training are offered to support success.