Shift Manager — Lead Crew & Guest Experience

[NEW]7058 Waterloo McDonald's

Stockton (CA)

On-site

USD 42,000 - 70,000

Full time

2 days ago

Be an early applicant

Application generator

Get a reply from this employer — a resume and cover letter tailored to exactly what they’re hiring for.

Get past ATS filters

Benefits offered by this job

Flexible scheduling

Paid sick leave

Tuition reimbursement and/or education

Training and advancement opportunities

Employee discounts

Free meals at work

Medical and dental insurance*

and much, much more!

Job summary

[NEW]7058 Waterloo McDonald's is seeking a Shift Manager to lead daily operations, oversee crew schedules, and ensure guest satisfaction. You will coach and motivate staff, manage safety standards, and uphold McDonald’s policies to deliver a top dining experience.

The role emphasizes leadership, teamwork, and ongoing training, with opportunities to advance in a fast-paced restaurant environment in California.

Qualifications

Passion for helping and serving others (guests and team).
Strong guest service and support focus.
Effective communication and anticipation of guest needs.
Ability to provide solutions in a fast-paced environment.
Certified through McDonald’s Leadership Transitions Class.

Responsibilities

Lead the experience: Handle and oversee crew schedules.
Inspire and empower: Provide encouraging leadership for crew and managers to deliver an outstanding guest experience.
Supervise and lead food safety and cleanliness measures to meet McDonald’s standards.
Take measures around safety, security, inventory, and profitability.
Cultivate and encourage training, education, and continued learning within the restaurant.
Drive and expect a high level of performance from the team.