Shift Manager — Lead a Fast-Paced Restaurant Team

McDonald's; Littlestown (Adams County); On-site; USD 32,000 - 42,000; Full time

Job summary

McDonald’s is seeking a Shift Manager to lead daily restaurant operations in a franchisee-owned location. You will oversee crew performance, ensure high standards of quality, service and cleanliness, and drive safe, profitable operations during each shift.

Experience in leadership within fast-paced environments is preferred. The role emphasizes coaching, scheduling, and delivering exceptional customer service in a demanding but rewarding McDonald’s setting.

Qualifications

• Leadership experience leading shifts and teams
• Customer service excellence
• Team coordination and communication

Responsibilities

• Lead shifts weekly to ensure fast, friendly service
• Oversee quality, service and cleanliness on shift
• Monitor safety, security and profitability during shifts
• Plan each shift and communicate handoffs to next manager
• Meet targets for departments and shift goals
• Supervise crew and other managers during shifts
• Train staff and schedule coverage
• Maintain inventory and daily maintenance
• Ensure food safety and accurate order fulfillment

Skills

Leadership

Customer service

Teamwork

Job description

McDonald’s is seeking a Shift Manager to lead daily restaurant operations in a franchisee-owned location. You will oversee crew performance, ensure high standards of quality, service and cleanliness, and drive safe, profitable operations during each shift.

Experience in leadership within fast-paced environments is preferred. The role emphasizes coaching, scheduling, and delivering exceptional customer service in a demanding but rewarding McDonald’s setting.