Shift Leader: Inspire Teams, Drive Guest Experience

[NEW]969 Wilson McDonald's; Stockton (CA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Flexible scheduling

Paid sick leave

Tuition reimbursement and/or education

Training and advancement opportunities

Employee discounts

Free meals at work

Medical and dental insurance

Job summary

[NEW]969 Wilson McDonald’s is hiring a Shift Manager in California. The role emphasizes leading crew schedules, coaching managers, and maintaining McDonald’s standards for safety, cleanliness, and guest experience. You will drive profitability while fostering training and growth within the team.

The position offers opportunities across shifts (full-time or part-time) with training and advancement paths. Franchised restaurant environment, equal opportunity employer, apply locally.

Qualifications

• Experience leading crew schedules in a fast-paced restaurant.
• Strong guest service mindset with ability to empower others.
• Excellent communication and decision-making in dynamic environments.
• Commitment to training and continual learning for the team.

Responsibilities

• Lead the experience: Handle and oversee crew schedules
• Inspire and Empower: Provide encouraging leadership for crew and managers to provide an outstanding guest experience
• Understand that teamwork is key: Supervise and lead food safety and cleanliness measures to meet McDonald’s standards
• Take action first: Take measures around safety, security, inventory, and profitability
• Never stop learning: Cultivate and encourage training, education, and continued learning within the restaurant
• Be results-oriented: Drive and expect a high level of performance from the team

Skills

Guest service focus

Leadership

Communication

Decision making

Training leadership

Education

McDonald’s Leadership Transitions Class

Job description

[NEW]969 Wilson McDonald’s is hiring a Shift Manager in California. The role emphasizes leading crew schedules, coaching managers, and maintaining McDonald’s standards for safety, cleanliness, and guest experience. You will drive profitability while fostering training and growth within the team.

The position offers opportunities across shifts (full-time or part-time) with training and advancement paths. Franchised restaurant environment, equal opportunity employer, apply locally.