Shift Manager: Lead a Welcoming Coffee Experience

Starbucks Corp.; Gloucester (MA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Tuition assistance

Paid time off

Job summary

Starbucks Coffee Company in Gloucester, MA is seeking a Shift Manager who will lead with purpose, mentor partners, and drive store performance. You’ll manage daily operations, ensure exceptional service, and help create a welcoming community hub.

With 1 year of retail or customer service management experience (2 years preferred) or 4+ years of US military service, you’ll coach teammates, stay organized, and pursue growth within the Starbucks journey through hands-on training and leadership

Qualifications

• One year retail / customer service management experience, two years preferred OR 4+ years of US Military service
• One year supervising the work of others, teambuilding, coaching
• Strong organizational, interpersonal and problem solving skills
• Entrepreneurial mentality with experience in a sales focused environment

Responsibilities

• Lead the shift and run a multi-million dollar business
• Mentor and train partners to grow within Starbucks
• Create a warm, welcoming space for the community

Skills

Team leadership

Customer service management

Coaching

Problem solving

Job description

Starbucks Coffee Company in Gloucester, MA is seeking a Shift Manager who will lead with purpose, mentor partners, and drive store performance. You’ll manage daily operations, ensure exceptional service, and help create a welcoming community hub.

With 1 year of retail or customer service management experience (2 years preferred) or 4+ years of US military service, you’ll coach teammates, stay organized, and pursue growth within the Starbucks journey through hands-on training and leadership