Shift Manager - Lead a Welcoming Coffee Team

Starbucks Corp.; Winchester (MA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

401(k) match

Tuition assistance

Job summary

Starbucks Corp. in Winchester, MA is seeking a Shift Manager to lead daily store operations, mentor partners, and maintain a welcoming environment for customers.

The role emphasizes hands-on leadership, problem solving, and delivering strong service during peak hours. The ideal candidate has at least one year in retail or customer service management (two years preferred) and one year supervising others, with strong organizational and interpersonal skills.

Qualifications

• 1 year retail / customer service management experience (2 years preferred).
• 1 year supervising the work of others; teambuilding and coaching skills.
• Strong organizational, interpersonal and problem-solving abilities.

Responsibilities

• Lead store shifts and mentor partners to ensure high standards of service.
• Drive a welcoming, customer-focused environment during peak hours.

Skills

Retail management

Team supervision

Customer service

Job description

Starbucks Corp. in Winchester, MA is seeking a Shift Manager to lead daily store operations, mentor partners, and maintain a welcoming environment for customers.

The role emphasizes hands-on leadership, problem solving, and delivering strong service during peak hours. The ideal candidate has at least one year in retail or customer service management (two years preferred) and one year supervising others, with strong organizational and interpersonal skills.