Shift Manager: Lead Team & Elevate Customer Experience

Starbucks; Arlington (MA); In loco; USD 23.000 - 32.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health insurance

401(k) with company match

Paid parental leave

Paid vacation

Descrizione del lavoro

Starbucks is seeking a Shift Manager to lead store operations, mentor team members and create a welcoming space for the community. The role emphasizes hands-on leadership, operational excellence and a focus on delivering great customer experiences.

Ideal candidates bring 1 year of retail management experience (or 4+ years in US military service), plus a proven ability to coach, organize, and drive results in a fast-paced environment.

Competenze

• 1 year retail / customer service management experience, or 4+ years of US Military service.
• 1 year supervising the work of others, teambuilding, coaching.
• Strong organizational, interpersonal and problem solving skills.
• Entrepreneurial mentality with experience in a sales focused environment.

Mansioni

• Lead shift operations and guest experience.
• Mentor and develop team members.
• Ensure smooth store performance and customer satisfaction.

Conoscenze

Leadership

Customer service

Team supervision

Organizational skills

Interpersonal skills

Sales mindset

Descrizione del lavoro

Starbucks is seeking a Shift Manager to lead store operations, mentor team members and create a welcoming space for the community. The role emphasizes hands-on leadership, operational excellence and a focus on delivering great customer experiences.

Ideal candidates bring 1 year of retail management experience (or 4+ years in US military service), plus a proven ability to coach, organize, and drive results in a fast-paced environment.