Shift Manager: Lead a Welcoming Coffee Experience

Starbucks Corp.; Massachusetts; On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Tuition coverage (Starbucks College

401(k) with employer match

Starbucks equity program

Paid time off

Job summary

Starbucks Coffee Company in Massachusetts is seeking a Shift Manager to lead store operations, mentor a diverse team, and deliver outstanding customer experiences. You will run a multi-million dollar business, drive sales, and maintain a welcoming environment for the community.

The role emphasizes hands-on leadership, coaching, and strategic problem-solving, with a focus on growth opportunities and a supportive benefits program.

Qualifications

• One year retail / customer service management experience, two years preferred OR 4+ years of US Military service.
• One year supervising the work of others, teambuilding, coaching.
• Strong organizational, interpersonal and problem solving skills.

Responsibilities

• Lead with purpose and manage daily store operations to create a welcoming space for customers.
• Develop and mentor team members to prepare for growth within Starbucks.
• Represent the store and ensure high standards of customer service and operational excellence.

Skills

Leadership

Team Building

Customer Service

Operations

Job description

Starbucks Coffee Company in Massachusetts is seeking a Shift Manager to lead store operations, mentor a diverse team, and deliver outstanding customer experiences. You will run a multi-million dollar business, drive sales, and maintain a welcoming environment for the community.

The role emphasizes hands-on leadership, coaching, and strategic problem-solving, with a focus on growth opportunities and a supportive benefits program.