Shift Manager: Lead a Welcoming Coffee Team & Growth

Starbucks; Franklin (MA); On-site; USD 24,797,000 - 33,062,000; Full time

Benefits offered by this job

Health, dental, vision insurance

401(k) with employer match

Tuition assistance

Job summary

Starbucks is seeking a shift manager to lead with purpose, mentor teammates, and deliver an outstanding guest experience. This role involves hands-on leadership, operational excellence, and preparing for the next steps in your Starbucks journey.

You will gain mentorship and training to run a multi-million dollar business, manage shifts, and cultivate a welcoming environment for the community. Starbucks emphasizes growth, strong benefits, and a commitment to partners' development.

Qualifications

• 1 year managing retail or customer service, or 4+ years of US Military service
• 1 year supervising others, teambuilding, coaching
• Strong organizational, interpersonal and problem solving skills
• Entrepreneurial mindset with experience in a sales-focused environment

Responsibilities

• Lead with purpose to guide shifts and teams
• Learn to run a multi-million dollar business and prepare for the next step in Starbucks journey
• Create a welcoming space for the community and ensure exceptional guest experience
• Mentor teammates through hands-on training and development

Skills

People management

Customer service

Leadership

Communication

Team leadership

Job description

Starbucks is seeking a shift manager to lead with purpose, mentor teammates, and deliver an outstanding guest experience. This role involves hands-on leadership, operational excellence, and preparing for the next steps in your Starbucks journey.

You will gain mentorship and training to run a multi-million dollar business, manage shifts, and cultivate a welcoming environment for the community. Starbucks emphasizes growth, strong benefits, and a commitment to partners' development.