Shift Manager - Lead a High-Performing Restaurant Team

Shake Shack; Naperville (IL); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Weekly Pay

Performance bonuses

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Match

Paid Time Off

Paid Parental Leave

Employee Discounts

Commuter Benefits

Shake Shack Meal Discounts

Charitable Opportunities

Employee Resource Groups

Career Development

Flexible Spending Accounts

Exclusive discounts

Job summary

Shake Shack in Naperville, IL is seeking a shift leader to manage the flow of service and direct a team of hourly Team Members. You will help build a high-performing team and may assist with purchasing, receiving, and inventory while participating in interviews and employee relations.

The role emphasizes safety, cleanliness, quality, and speed, with opportunities for mentorship, training, and career growth within a fast-growing hospitality brand.

Qualifications

• At least 1 year of restaurant leadership experience supervising a team.
• Food Safety Certification according to local jurisdiction.
• Strong problem solving skills.
• Effective communication skills, both written and verbal.

Responsibilities

• Manage the flow of service and direct the work of team members on a shift to ensure safety, cleanliness, quality, and speed.
• Help build and lead a high performing team of hourly Team Members.
• Assist with operational support functions (Purchasing, Receiving, Inventory, etc.).
• Participates in applicant interviews and assists with employee relations.

Skills

Restaurant leadership

Food safety

Problem solving

Communication

Job description

Shake Shack in Naperville, IL is seeking a shift leader to manage the flow of service and direct a team of hourly Team Members. You will help build a high-performing team and may assist with purchasing, receiving, and inventory while participating in interviews and employee relations.

The role emphasizes safety, cleanliness, quality, and speed, with opportunities for mentorship, training, and career growth within a fast-growing hospitality brand.