Shift Manager: Lead a High-Impact Hospitality Team

Shake Shack Enterprises, LLC; Surprise (AZ); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Weekly pay bonuses

Medical insurance

401(k) plan

Paid time off

Parental leave

Meal discounts

Career growth

Commuter benefits

ERGs

Charity opportunities

Job summary

Shake Shack Enterprises, LLC in Surprise, AZ is seeking a Restaurant Team Leader to oversee shift operations, ensure safety and quality, and coach a friendly team of hourly team members.

The role emphasizes people development, strong communication, and reliability; candidates should have at least 1 year of leadership experience and a food safety certification. We offer competitive pay, benefits, and growth opportunities.

Qualifications

• 1+ year of restaurant leadership experience supervising a team.
• Food Safety Certification according to local jurisdiction.
• Strong problem solving skills.
• Effective communication skills, both written and verbal.

Responsibilities

• Manage the flow of service and direct the work of team members on a shift to ensure safety, cleanliness, quality, and speed.
• Help build and lead high performing team of hourly Team Members.
• May assist with operational support functions (i.e. Purchasing, Receiving, Inventory, etc.).
• Participates in applicant interviews and assists with employee relations.

Skills

Team leadership

Food safety certification

Problem solving

Communication skills

Job description

Shake Shack Enterprises, LLC in Surprise, AZ is seeking a Restaurant Team Leader to oversee shift operations, ensure safety and quality, and coach a friendly team of hourly team members.

The role emphasizes people development, strong communication, and reliability; candidates should have at least 1 year of leadership experience and a food safety certification. We offer competitive pay, benefits, and growth opportunities.