Shift Lead: Fast-Paced Restaurant Team Leader

Shake Shack; Tucson (AZ); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Weekly Pay

Performance bonuses

Medical, Dental, Vision Insurance

401(k) plan with company match

Paid Time Off

Paid Parental Leave

Employee Resource Groups

Shake Shack Meal Discounts

Career development opportunities

Commuter Benefits

Job summary

Shake Shack in Tucson is seeking a hands-on leader to manage shift operations, ensure safety and quality, and drive guest satisfaction. You will direct team members, support hourly staff, and help with store operations and guest interactions.

The role requires leadership experience in a restaurant setting, strong communication, and a commitment to hospitality as part of our fast-growing brand. Join us for opportunities to mentor, learn, and advance within Shake Shack.

Qualifications

• At least 1 year of restaurant leadership experience supervising a team.
• Food Safety Certification according to local jurisdiction.
• Strong problem solving skills.
• Effective communication skills, both written and verbal.

Responsibilities

• Manage the flow of service and direct the work of team members on a shift to ensure safety, cleanliness, quality, and speed.
• Help build and lead high performing team of hourly Team Members.
• May assist with operational support functions (Purchasing, Receiving, Inventory, etc.).
• Participates in applicant interviews and assists with employee relations.

Skills

Problem solving

Effective communication

Restaurant leadership

Job description

Shake Shack in Tucson is seeking a hands-on leader to manage shift operations, ensure safety and quality, and drive guest satisfaction. You will direct team members, support hourly staff, and help with store operations and guest interactions.

The role requires leadership experience in a restaurant setting, strong communication, and a commitment to hospitality as part of our fast-growing brand. Join us for opportunities to mentor, learn, and advance within Shake Shack.