Shift Manager: Lead a High-Energy Coffee Team

Starbucks Corp.; Westwood (MA); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with employer match

Tuition coverage through Starbucks CPA

Paid vacation & sick time

Job summary

Starbucks Coffee Company in Westwood, MA is seeking a shift manager to lead a store team, deliver outstanding guest service, and drive store performance. You will coach partners, manage operations, and help prepare for advancement within the Starbucks journey.

The role rewards hands-on leadership, with mentorship, training, and opportunities to develop managerial skills while upholding our values and creating a welcoming space for the community.

Qualifications

• One year retail or customer service management experience.
• Two years preferred OR 4+ years US military service.
• One year supervising the work of others.
• Strong organizational, interpersonal and problem-solving skills.
• Entrepreneurial mindset with experience in a sales-focused environment.

Responsibilities

• Lead a store team and direct daily operations.
• Provide mentorship and hands-on training.
• Deliver exceptional guest experience and drive sales.
• Uphold Starbucks standards and policies.

Skills

Retail management

Leadership

Team supervision

Customer service

Job description

Starbucks Coffee Company in Westwood, MA is seeking a shift manager to lead a store team, deliver outstanding guest service, and drive store performance. You will coach partners, manage operations, and help prepare for advancement within the Starbucks journey.

The role rewards hands-on leadership, with mentorship, training, and opportunities to develop managerial skills while upholding our values and creating a welcoming space for the community.