Shift Manager - Lead a Dynamic Coffee Team

Starbucks Corp.; Boston (MA); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) retirement plan

Tuition coverage (Starbucks College<br

Job summary

Starbucks Corp. is seeking a Shift Manager in Boston to lead the team, deliver exceptional customer service, and drive store performance. You will mentor partners, manage shift operations, and contribute to a welcoming community space.

The role emphasizes leadership development, mentorship, and hands-on experience in running a multi-million dollar business while upholding Starbucks standards and values.

Qualifications

• One year retail / customer service management experience
• Two years preferred OR 4+ years of US Military service
• One year supervising the work of others, teambuilding, coaching
• Strong organizational, interpersonal and problem solving skills
• Entrepreneurial mentality with experience in a sales focused environment

Responsibilities

• Lead with purpose and manage shift operations to deliver a welcoming experience for customers
• Coach and develop team members, supervise daily tasks and ensure quality of service
• Maintain a positive store environment, drive sales, and uphold Starbucks standards

Job description

Starbucks Corp. is seeking a Shift Manager in Boston to lead the team, deliver exceptional customer service, and drive store performance. You will mentor partners, manage shift operations, and contribute to a welcoming community space.

The role emphasizes leadership development, mentorship, and hands-on experience in running a multi-million dollar business while upholding Starbucks standards and values.