Shift Manager - Lead a Welcoming Coffee Team

Starbucks Corp.; Boston (MA); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with employer match

Tuition coverage

Job summary

Starbucks Coffee Company in Boston is seeking a Shift Manager to lead store operations, mentor the team, and deliver outstanding customer service. You will guide daily shifts, support training, and help create a welcoming space for the community while driving store performance.

We offer comprehensive benefits including medical, dental, vision, life insurance, disability, parental leave, paid vacation, a 401(k) with employer match, tuition coverage, and more.

Qualifications

• One year retail / customer service management experience required, two years preferred or 4+ years of US Military service.
• One year supervising the work of others, teambuilding, coaching.
• Strong organizational, interpersonal and problem solving skills.
• Entrepreneurial mentality with experience in a sales focused environment.

Responsibilities

• Lead store operations with purpose and mentor the team.
• Prepare for the next step in your Starbucks journey while running shifts.
• Create a welcoming space for the community and customers.
• Direct and develop staff to deliver excellent customer service.

Skills

Leadership

Customer service

Team supervision

Coaching

Organization

Interpersonal skills

Sales orientation

Job description

Starbucks Coffee Company in Boston is seeking a Shift Manager to lead store operations, mentor the team, and deliver outstanding customer service. You will guide daily shifts, support training, and help create a welcoming space for the community while driving store performance.

We offer comprehensive benefits including medical, dental, vision, life insurance, disability, parental leave, paid vacation, a 401(k) with employer match, tuition coverage, and more.