Shift Manager: Lead a Café Team to Great Moments

Starbucks Corp.; Boston (MA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

Dental & vision

401(k) with employer match

Tuition coverage

Job summary

Starbucks Corp. in Boston is seeking a Shift Manager to lead a team, deliver exceptional customer service, and ensure smooth store operations during peak hours.

You’ll mentor partners, supervise daily tasks, uphold quality standards, and foster a welcoming environment for customers. This role offers growth opportunities, comprehensive benefits, and a clear path to advancing within Starbucks.

Previous retail or management experience is valued, and strong communication is essential.

Qualifications

• Minimum 1 year retail or customer service management experience.
• Two years preferred or 4+ years US Military service.
• Experience supervising others and coaching.
• Strong organizational, interpersonal and problem solving skills.

Responsibilities

• Lead store team during shifts and ensure smooth operations.
• Deliver exceptional customer service and maintain store standards.
• Mentor partners, train new hires, and uphold Starbucks practices.

Skills

Retail management experience

Team leadership

Customer service excellence

Entrepreneurial mindset

Job description

Starbucks Corp. in Boston is seeking a Shift Manager to lead a team, deliver exceptional customer service, and ensure smooth store operations during peak hours.

You’ll mentor partners, supervise daily tasks, uphold quality standards, and foster a welcoming environment for customers. This role offers growth opportunities, comprehensive benefits, and a clear path to advancing within Starbucks.

Previous retail or management experience is valued, and strong communication is essential.