Shift Manager — Inclusive Café Leader

321 Coffee; Raleigh (NC); On-site; USD 20,000 - 28,000; Full time

Benefits offered by this job

401(k) Plan

Paid Time Off

Health Insurance

Shift drink

Job summary

321 Coffee is hiring a Shift Manager for our Raleigh locations to lead daily cafe operations and deliver an inclusive, upbeat guest experience. This full-time role involves managing staff, opening/closing shifts, supervising drinks and catering orders, and coordinating with other managers to keep the shop running smoothly.

We value inclusion and offer a supportive environment where team members grow. Benefits include PTO, health insurance, 401(k), and tips, with compensation at $17.50 per hour

Qualifications

• Experience leading a team in a cafe or retail setting is preferred.
• Strong communication skills and customer service focus.
• Ability to manage shifts, schedules, and inventory responsibilities.

Responsibilities

• Open and close shop and manage daily operations.
• Oversee team to prepare drinks, products, and catering orders.
• Lead and develop employees; ensure safety and cleanliness.
• Manage scheduling and vendor relationships; attend manager meetings.

Skills

Leadership

Customer service

Communication

punctuality

Ability to lift 25 lbs

Tools

POS system

Outlook/Teams/Excel

7Shifts scheduling

Job description

321 Coffee is hiring a Shift Manager for our Raleigh locations to lead daily cafe operations and deliver an inclusive, upbeat guest experience. This full-time role involves managing staff, opening/closing shifts, supervising drinks and catering orders, and coordinating with other managers to keep the shop running smoothly.

We value inclusion and offer a supportive environment where team members grow. Benefits include PTO, health insurance, 401(k), and tips, with compensation at $17.50 per hour