Shift Manager - 0523

Five Guys; Vernon Hills (IL); On-site; USD 60,000 - 80,000; Full time

Job summary

Five Guys is seeking a Shift Manager to oversee daily operations, ensuring high standards in customer service and food quality. The role offers competitive pay, bonuses, and comprehensive benefits, with opportunities for career growth in a fast-paced environment.

Benefits

Medical Benefits

Dental Benefits

Vision Benefits

401(k) with Match

Employee Assistance Program

Free Meals During Shifts

Secret Shopper Bonus Plan

Qualifications

• 1-2 years supervisory experience in food service or retail preferred.
• Passion for creating a positive team environment.

Responsibilities

• Direct daily operations in the absence of the General Manager.
• Ensure compliance with company standards in product preparation and delivery.

Skills

Customer Service

Team Leadership

Supervisory Experience

Job description

The pay for this position is $18.00/hour + Tips + Bonus

At Five Guys, we serve outstanding burgers and fries in clean restaurants with a top-tier customer service approach!

Shift managers are trained to perform all duties of Crew Members and Shift Leaders, with additional responsibilities for directing daily operations in the absence of the General Manager. This includes ensuring compliance with company standards in product preparation and delivery, customer relations, restaurant maintenance, team and inventory management, and other duties as assigned.

What can you expect?

• Work hours from 11:00 am to 10:00 pm, with no drive-thrus.
• Comprehensive benefits including medical, dental, vision, pet insurance, 401(k) with match (eligibility required), Employee Assistance Program, and Employee Relief Fund.
• Opportunities for career growth, with plans to open over 1000 new locations across North America, emphasizing internal promotion.
• Secret Shopper bonus plan in addition to base pay, with bonuses for team members during Secret Shop shifts.

What's in it for you?

• A fast-paced, energetic environment
• Competitive pay and potential bonuses
• Working with fresh, high-quality ingredients
• A fun culture that values food quality and safety
• Growth opportunities
• Free meals during shifts
• Eligible for 401(k), Medical, Dental, and Vision benefits

What are we looking for?

* 1-2 years supervisory experience in food service or retail preferred
* Passion for creating a positive team environment
* Enthusiasm for delivering excellent customer service with a smile
* Honest, energetic, motivational, and fun personality
* High standards for self and team

Five Guys Core Convictions:

• Remain Humble - Never above doing the dishes.
• Exceed Expectations - Always give more than asked for.
• Always Do The Right Thing - Guided by conscience and grit.
• Lead By Example - Demonstrate great leadership.

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It is the policy of Five Guys to provide equal employment opportunity (EEO) to all persons and promote diversity in the workplace.