Shift Manager

Great South Bay S.C. : NBC001292; West Babylon (NY); On-site; USD 42,000 - 54,000; Full time

Job summary

Nothing Bundt Cakes in Nothing Bundt Cakes location is seeking a Shift Manager to lead bakery operations during assigned shifts and support team members across all areas of the bakery. You will help ensure outstanding service while maintaining high standards for quality, cleanliness, and teamwork.

The role includes coaching, opening/closing procedures, cash handling, and daily reporting, with a focus on maintaining food safety and a welcoming guest experience.

Qualifications

• Leadership or supervisory experience in retail or food service.
• Strong customer service and communication skills.
• Ability to lead by example in a fast-paced environment.
• Excellent organizational and problem-solving abilities.

Responsibilities

• Lead and motivate team members to deliver exceptional guest experiences
• Oversee daily bakery operations and ensure smooth shift execution
• Provide coaching, training, and support to team members
• Assist with opening and closing procedures, cash handling, and daily reporting
• Ensure compliance with food safety, sanitation, and company standards
• Support guest service, cake decoration, frosting, and production activities as needed
• Address guest concerns professionally and resolve issues in a timely manner
• Monitor inventory levels and communicate operational needs to management
• Foster a positive, team-oriented culture that reflects the Nothing Bundt Cakes brand

Skills

Leadership

Customer service

Communication

Problem solving

Organization

Job description

Shift Manager

Location: Nothing Bundt Cakes

At Nothing Bundt Cakes, we bring joy to every guest through exceptional service, beautifully decorated cakes, and a welcoming bakery experience. As a Shift Manager, you will lead bakery operations during assigned shifts, support team members across all areas of the bakery, and help ensure every guest receives outstanding service while maintaining our high standards for quality, cleanliness, and teamwork.

What You'll Do

• Lead and motivate team members to deliver exceptional guest experiences
• Oversee daily bakery operations and ensure smooth shift execution
• Provide coaching, training, and support to team members
• Assist with opening and closing procedures, cash handling, and daily reporting
• Ensure compliance with food safety, sanitation, and company standards
• Support guest service, cake decoration, frosting, and production activities as needed
• Address guest concerns professionally and resolve issues in a timely manner
• Monitor inventory levels and communicate operational needs to management
• Foster a positive, team-oriented culture that reflects the Nothing Bundt Cakes brand

What We're Looking For

• Previous leadership, supervisory, retail, restaurant, or food service experience preferred
• Strong customer service and communication skills
• Ability to lead by example in a fast-paced environment
• Excellent organizational and problem-solving abilities