Shift Manager

Fulenwider Group; Spruce Pine (NC); In loco; USD 32.000 - 52.000; Tempo pieno

Descrizione del lavoro

Fulenwider Group is seeking a Shift Manager for our KFC and Taco Bell at Spruce Pine, NC. You will captain the shift, lead a crew, ensure smooth operations, and deliver top customer service in a fast-paced setting.

Ideal candidates have restaurant or fast‑food experience, strong leadership and communication skills, and flexibility to work evenings, weekends, and holidays. Join us to foster teamwork and a fun dining atmosphere.

Competenze

• Experience: previous restaurant or fast‑food experience preferred.
• Leadership: ability to lead and motivate a team effectively.
• Communication: excellent verbal communication skills.
• Adaptability: thrive in a fast‑paced environment and adapt to changing circumstances.
• Availability: flexible availability, including evenings, weekends, and holidays.
• Food Safety Certification: preferred but not required (can be obtained on the job).

Mansioni

• Oversee shift operations and staff.
• Lead team to deliver exceptional service.
• Interact with customers and handle inquiries.
• Maintain high food safety standards across operations.
• Handle cash registers, payments, and records.
• Manage inventory levels and stock rotation.
• Prepare shift reports on sales and labor costs.
• Train new team members on policies and customer service standards.
• Resolve issues to keep operations running smoothly.

Conoscenze

Leadership

Communication

Adaptability

Availability

Food safety awareness

Formazione

High School Diploma or equivalent

Descrizione del lavoro

Job Location: KFC 12358 NC-226, Spruce Pine, NC 28777

As a Shift Manager at our Fulenwider Enterprises KFC and Taco Bell restaurants, you’ll be the captain of the ship during your shift! You’ll lead a team of enthusiastic crew members, ensuring smooth operations, excellent customer service, and a fun atmosphere. If you’re passionate about food, teamwork, and making people smile, this role is perfect for you.

Responsibilities

• Supervise Shift: oversee all aspects of the restaurant during your shift, including managing staff, handling customer inquiries, and ensuring compliance with company policies.
• Team Leadership: motivate and guide your team to deliver exceptional service. Foster a positive work environment where everyone feels valued and motivated.
• Customer Service: interact with customers, take orders, and ensure their dining experience is memorable. Address any concerns promptly and professionally.
• Food Safety: maintain high food safety standards. Monitor food preparation, storage, and handling to prevent any health risks.
• Cash Handling: handle cash registers, process payments, and maintain accurate records.
• Inventory Management: keep track of inventory levels, order supplies as needed, and manage stock rotation.
• Shift Reports: prepare shift reports, including sales, labor costs, and any incidents that occurred during your shift.
• Training: train new team members on company policies, procedures, and customer service standards.
• Problem-Solving: handle unexpected situations, resolve conflicts, and make quick decisions to keep operations running smoothly.
• Cleanliness: ensure the restaurant is clean, organized, and presentable at all times.
• Promotions and Specials: assist in promoting new menu items, deals, and promotions to drive sales.

Qualifications

• Experience: previous restaurant or fast‑food experience preferred.
• Leadership Skills: ability to lead and motivate a team effectively.
• Communication: excellent verbal communication skills.
• Adaptability: thrive in a fast‑paced environment and adapt to changing circumstances.
• Availability: flexible availability, including evenings, weekends, and holidays.
• Food Safety Certification: preferred but not required (can be obtained on the job).