Shift Manager

Jet's Pizza; United States; On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Flexible Scheduling

Competitive Compensation

Career Advancement Opportunities

Job summary

Jet's Pizza is seeking an experienced Shift Manager to oversee restaurant operations during the shift. You will create schedules, supervise staff, assign duties, and ensure smooth service. The ideal candidate is a strong leader with prior restaurant experience.

You will train staff, manage customer interactions, monitor health and safety, and report on sales and productivity. This role emphasizes team leadership and operational excellence in a fast-paced environment.

Qualifications

• High school diploma or GED required.
• Experience in food service or quick-serve environments preferred.
• Strong leadership and people-management abilities.
• Excellent communication and problem-solving skills under pressure.

Responsibilities

• Train and manage employees and assign duties as needed.
• Lead team in providing exceptional customer service.
• Resolve customer complaints gracefully and with tact.
• Adhere to all health and safety rules and regulations.
• Provide sales and productivity reports to upper management.
• Maintain appropriate inventory levels and restock when necessary.
• Cover the shifts of absent employees.

Skills

Leadership

Staff management

Customer service

Communication

Problem solving

Education

High school diploma/GED

Tools

POS software

Restaurant management software

Microsoft Office

Job description

Job Description

Job Description

Benefits/Perks

• Flexible Scheduling
• Competitive Compensation
• Career Advancement Opportunities

Job Summary

We are seeking an experienced Shift Manager to join our team! As a Shift Manager, you will be responsible for the restaurant’s operational performance during your shift. You will create employee schedules, supervise staff, and assign duties to ensure the restaurant runs smoothly. The ideal candidate is a strong leader with restaurant experience.

Responsibilities

• Train and manage employees and assign duties as needed
• Lead team in providing exceptional customer service
• Resolve customer complaints gracefully and with tact
• Adhere to all health and safety rules and regulations
• Provide sales and productivity reports to upper management
• Maintain appropriate inventory levels, reorder and restock when necessary
• Cover the shifts of absent employees

Qualifications

• High school diploma/GED
• Previous food service experience
• Familiarity with Microsoft Office, restaurant management software, and POS software
• Ability to remain calm and thrive under pressureExcellent management and leadership skills
• Strong communication and problem-solving skills