Shift Manager

McDonald's; Troy (MI); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Education through Archways to Opportunity

Competitive pay

Benefits including health insurance

Job summary

A multinational fast food franchise is seeking a Shift Manager to lead daily operations and ensure high-quality service. Responsibilities include managing crew performance and maintaining safety standards. Candidates should have previous leadership experience in a fast-paced environment, be at least 18 years old, and be team players. Competitive pay and educational benefits are offered.

Qualifications

• Previous leadership experience preferred, ideally in a restaurant, retail, or hospitality environment.
• 18 years or older required.
• Positive team players with a flexible schedule.

Responsibilities

• Lead shifts ensuring customers receive fast, accurate, friendly service.
• Monitor performance and safety during shifts.
• Communicate with next Shift Manager for handoff.

Skills

Leadership

Customer Service

Food Safety

Inventory Management

Job description

Shift Manager – McDonald’s (Franchisee)

Join to apply for the Shift Manager role at McDonald’s.

This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald’s USA. The franchisee is the employer and is responsible for all employment matters, including hiring, firing, discipline, and scheduling. McDonald’s USA has no control over employment matters at the restaurant.

About the Role

McDonald’s Works for Me. I’m going places. I want a satisfying career with good benefits and great opportunities for advancement. I have a lot to offer and I want to grow.

Responsibilities

Managers lead shifts every week, ensuring customers receive a fast, accurate, friendly experience. A Shift Manager provides leadership to crew and other managers during a shift to maintain high quality, service, and cleanliness.

Shift Managers perform a variety of tasks including:

• Planning for each shift
• Monitoring performance during the shift
• Taking action to meet McDonald’s standards
• Monitoring safety, security, and profitability
• Communicating with the next Shift Manager for shift handoff
• Helping assigned Departments meet their goals

Specific Responsibilities

• Food Safety
• Internal Communication
• Inventory Management
• Daily Maintenance and Cleanliness
• Managing Crew
• Quality Food Production
• Exceptional Customer Service
• Safety and Security
• Scheduling
• Training

Qualifications

Previous leadership experience is preferred, ideally within a restaurant, retail, or hospitality environment. The candidate must be 18 years or older. We’re looking for positive team players with a flexible schedule who enjoy a fast‑paced McDonald’s environment.

Benefits

A Shift Manager at an independently owned restaurant is eligible for competitive pay and benefits, including:

• Education through Archways to Opportunity, including opportunities to earn a high school diploma, college tuition assistance, and English classes as a second language

Legal Disclosure

By applying to this position, you acknowledge that you are applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald’s USA. The franchisee is the sole employer and will make all employment decisions. McDonald’s USA will not receive a copy of your application and will have no involvement in your hiring decisions.