Shift Manager

McDonald's; Waynesville (NC); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Paid vacation (15-25 days)

10 paid holidays and sabbatical every 10 years

Tuition assistance

Medical, dental and vision coverage

Short- and Long-Term Disability insurance

Job summary

A local franchise restaurant is seeking a Shift Manager in Waynesville, NC. This role involves leading shifts to ensure customer satisfaction, managing performance, and maintaining safety standards. Candidates should have previous leadership experience and be at least 18 years old. Join a team that values development with benefits like paid vacation and education assistance while enjoying a fast-paced work environment.

Qualifications

• Previous leadership experience preferred in restaurant, retail, or hospitality.
• Must be 18 years or older.
• Positive attitude and ability to thrive in a fast-paced environment.

Responsibilities

• Lead shifts ensuring customer satisfaction.
• Monitor performance and safety standards.
• Train and manage crew effectively.

Skills

Leadership skills

Customer service

Flexibility

Job description

Shift Manager – McDonald’s (Franchisee)

Join to apply for the Shift Manager role at McDonald’s

This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald’s USA. The franchisee owns a license to use McDonald’s logos and food products and serves as your employer. All employment matters—including hiring, firing, discipline, supervision, staffing, and scheduling—are handled by the franchisee, not by McDonald’s USA.

About the Role

McDonald’s Works for Me. I’m going places. I want a satisfying career with good benefits and great opportunities for advancement. I have a lot to offer and I want to grow. The job inspires your best and moves you forward. Choose your hours, pursue your education, build your skills and be yourself. The team wants to say YES—working with energy and purpose, finding new talent, providing coaching and direction, honing leadership skills, and helping to run a business that serves up delicious food and feel-good moments. The company supports you with college tuition assistance, job training, and retirement benefits.

Responsibilities

Managers lead shifts every week, ensuring customers receive a fast, accurate, friendly experience. A Shift Manager provides leadership to crew and other managers during a shift to ensure quality, service, and cleanliness. Key responsibilities include planning shifts, monitoring performance, ensuring standards, monitoring safety, security, and profitability, communicating with the next Shift Manager, meeting targets, and helping departments achieve goals.

Key Responsibilities

• Food Safety
• Internal Communication
• Inventory Management
• Daily Maintenance and Cleanliness
• Managing Crew
• Quality Food Production
• Exceptional Customer Service
• Safety and Security
• Scheduling
• Training

Qualifications

Previous leadership experience is preferred, ideally within a restaurant, retail or hospitality environment. You must be 18 years or older to be a manager in our corporate-owned and operated restaurants. We’re looking for positive team players with a flexible schedule who thrive in the famously fast-paced McDonald’s environment.

Benefits

• 15-25 days paid vacation
• 10 paid holidays and 8-week sabbatical every 10 years
• Education through Archways to Opportunity including high school, college tuition assistance, and ESL classes
• Medical, dental and vision coverage
• Pre-tax flexible spending accounts
• Short- and Long-Term Disability, life and accident insurance
• Paid Leaves of Absence
• Service awards
• Employee Resource Connection
• Adoption Assistance
• Matching gifts program

Other Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Management and Manufacturing
• Industries: Restaurants

This job posting contains some information about what it is like to work in a McDonald’s restaurant, but it is not a complete job description. People who work in a McDonald’s restaurant perform many different tasks every day, and this posting does not list all of the essential functions of this job.

By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald’s USA. I understand that the franchisee is a separate and independent employer. All information I provide in this application will be forwarded only to the franchisee, who will be responsible for all employment decisions. McDonald’s USA will not receive a copy of my application and will not be involved in any employment decisions on my behalf.