Shift Manager

McDonald's; Miami (FL); On-site; Full time

Benefits offered by this job

15-25 days paid vacation

10 paid holidays

8-week sabbatical every 10 years

Education assistance

Medical, dental and vision coverage

Job summary

An independent fast food franchise in Miami is seeking a Shift Manager to oversee daily operations, provide leadership during shifts, and ensure exceptional customer service. Candidates should have previous leadership experience, be at least 18 years old, and demonstrate a positive, team-oriented attitude. The role offers competitive benefits, including paid vacation, medical coverage, and educational assistance.

Qualifications

• Previous leadership experience preferred, ideally in a restaurant, retail, or hospitality environment.
• Must be 18 years or older.
• Positive team player with a flexible schedule and passion for fast‑paced work.

Responsibilities

• Manage shifts ensuring quality, service, and cleanliness.
• Lead crew and other managers during a shift.
• Ensure a fast, accurate, friendly experience for customers.

Skills

Leadership experience

Team player

Flexible schedule

Customer service

Job description

Join to apply for the Shift Manager role at McDonald’s.

It is a position in a restaurant owned and operated by an independent franchisee, not McDonald’s USA. The franchisee is the sole employer and is responsible for all employment matters. McDonald’s USA has no control over hiring, firing, discipline, supervision, staffing or scheduling.

Overview

McDonald’s works for me. I’m going places. I want a satisfying career with good benefits and great opportunities for advancement. I have a lot to offer and I want to grow.

Responsibilities

As a Shift Manager, you may be responsible for:

• Food Safety
• Internal Communication
• Inventory Management
• Daily Maintenance and Cleanliness
• Managing Crew
• Quality Food Production
• Exceptional Customer Service
• Safety and Security
• Scheduling
• Training

Qualifications

Managers lead shifts every week, ensuring a fast, accurate, friendly experience for customers. Shift Managers provide leadership to crew and other managers during a shift to ensure quality, service, and cleanliness. Requirements include:

• Previous leadership experience preferred, ideally in a restaurant, retail, or hospitality environment.
• Positive team player with a flexible schedule and passion for fast‑paced work.
• Must be 18 years or older.

Benefits

• 15‑25 days paid vacation
• 10 paid holidays and 8‑week sabbatical every 10 years
• Education through Archways to Opportunity (High School degree, college tuition assistance, English classes)
• Medical, dental and vision coverage
• Pre‑tax flexible spending accounts
• Short‑ and long‑term disability, life and accident insurance
• Paid leaves of absence
• Service awards
• Employee resource connection
• Adoption assistance
• Matching gifts program

Additional Information

Along with competitive pay, a Shift Manager at a McDonald’s corporate‑owned restaurant is eligible for the benefits listed above. This job posting contains some information about what it is like to work in a McDonald’s restaurant, but it is not a complete job description. At a McDonald’s restaurant, employees perform a number of different tasks each day, and this posting does not list all of the essential functions of this job.

By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald’s USA. I recognize that the independent franchisee alone will make all decisions concerning employment matters—including hiring, firing, discipline, supervision, staffing and scheduling. McDonald’s USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or am hired.