Shift Manager

Guernsey Holdings LLC; Town of Texas (WI); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading company in food and beverage services is looking for a Shift Manager to oversee operations and lead a team. This full-time role requires strong leadership, multitasking, and communication skills to ensure quality service and training of new staff in a fast-paced environment. The shift manager will handle various operational duties, maintain cleanliness standards, and work irregular hours, including nights and weekends.

Qualifications

• General restaurant or retail knowledge necessary.
• Basic math and reading skills required.
• Ability to follow directions and supervise others.

Responsibilities

• Perform and supervise station duties to meet operational standards.
• Assist with new employee orientation and training.
• Lead shift meetings and manage customer complaints.

Skills

Leadership

Multi-tasking

Decision-making

Conflict-resolution

Effective communication

Job description

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Position Summary: This position performs, leads, and supervises basic operational duties to provide quality products and service to guests.

Essential Job Duties

• Perform, lead, and supervise station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru (if applicable)) as assigned to meet operational standards
• Assist with new employee orientation and training
• Comply with all company policies, procedures, and operational standards
• Perform, lead, and supervise regular cleaning and sanitation duties – including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease – pursuant to operational standards
• Regular attendance
  
  

Additional Duties

• Lead shift meetings
• Report customer or employee complaints/issues to MOD
• Move and stock food product weighing up to 50 pounds
• Perform other job-related duties as assigned or required
  
  

Time/Shift Expectations: Minimum of 30 hours per week; irregular hours; nights; weekends; and holidays

Qualifications And Job Requirements

• Knowledge/Skills
• General restaurant or retail knowledge
• Basic math and reading skills
• Effective verbal and written communication skills
• Ability to follow directions
• Multi-tasking, decision-making, leadership, time-management, and conflict-resolution skills
  
  

Work Environment: Continuous standing, bending, reaching, moving, stooping, stretching, and lifting in a restaurant environment; frequent exposure to heat and hot liquid shortening while cooking; frequent exposure to freezer when stocking food items; occasional exposure to extreme temperatures based on variable weather conditions

PI268987199

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Food and Beverage Services

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