Shift Manager

Arby's, Inc.; Reedsburg (WI); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading fast-food chain in Reedsburg is seeking a Shift Manager to oversee restaurant operations, ensuring high standards of customer service and team collaboration. As a Shift Manager, your role will involve guiding team members, maintaining quality, and providing exceptional dining experiences. You must be capable of standing for long periods and communicating effectively. This position offers the opportunity to lead a dedicated team in a vibrant restaurant environment.

Qualifications

• Ability to stand for up to 8 hours.
• Ability to lift 25 to 40 pounds.
• Effective verbal and written communication skills.

Responsibilities

• Run excellent shifts and assist the General Manager.
• Guide Team Members and ensure operating standards.
• Train and assist Team Members on all positions.

Skills

Leadership

Effective communication

Customer service

Team management

Job description

Overview

Shift Manager

It starts with you. You bring the enthusiasm, passion and desire to delight each team member. Our restaurant teams take pride in collaborating and achieving more together because they understand that each individual is an important part of the recipe for success, and you will lead that team. Every one of our team members takes pride in the product, service and experience that they provide. And of course, we reward and recognize this performance on an ongoing basis.

How do you Inspire Smiles through Delicious experiences?

It starts from the moment the guest walks in the door, making them feel warm, welcomed and refreshed. You then proceed to delight them by providing exceptional hospitality by treating them like a guest in your home. Attentive service is just the beginning. We’re passionate about our food and providing an exceptional experience by serving, refreshing and delighting each and every guest.

Responsibilities

• A Shift Manager is responsible for running excellent shifts and assisting the General Manager and Assistant Manager(s) in running an Arby’s restaurant, in order to ensure guests receive an outstanding dining experience.
• The Shift Manager must be able to guide Team Members, ensure operating standards, and train and assist Team Members on all positions and tasks in the restaurant.
• The Shift Manager must be able to stand for up to 8 hours and lift 25 to 40 pounds. The position requires pushing, pulling, stretching, reaching, bending, and continuous bilateral use of fingers and wrists.
• The Shift Manager must be able to communicate through verbal and written means with employees, supervisors, guests, and vendors.
• The Shift Manager must also be able to reconcile cash, complete manual and computer-based paperwork and forms, and monitor and maintain quality, service, cleanliness, and safety standards.

Physical and Communication Requirements

• Stand for up to 8 hours.
• Lift 25 to 40 pounds.
• Push, pull, stretch, reach, bend, and use fingers and wrists repeatedly.
• Communicate effectively with employees, supervisors, guests, and vendors (verbal and written).