Shift Manager

Arby's; Omaha (NE); Presencial; USD 35.000 - 45.000; Jornada completa

Descripción de la vacante

Arby's is seeking a Shift Manager in Omaha, Nebraska, who will lead shifts and assist the management team to ensure outstanding customer experiences. The ideal candidate will inspire their team to provide exceptional hospitality and maintain high operational standards. Responsibilities include managing team performance, training staff, and ensuring adherence to quality and safety standards. If you are passionate about food and service, this is the role for you!

Formación

• Ability to inspire and lead a team in providing exceptional hospitality.
• Capability to stand for up to 8 hours and lift weight as needed.
• Skills in cash reconciliation and some administrative tasks.

Responsabilidades

• Manage and run shifts effectively for outstanding dining experiences.
• Train and assist team members in their roles and tasks.
• Ensure food safety and cleanliness standards are met.

Conocimientos

Team leadership

Customer service

Communication skills

Descripción del empleo

Since we opened our first restaurant in Boardman, Ohio, in 1964, we’ve been serving quality meats on handcrafted sandwiches. We call this transformation from a cut of meat to a delicious sandwich “Meatcraft” and our dedication to Meatcraft informs every decision we make. From the sandwiches we serve to our curly fries, shakes and sides, everything we do is in service to the meats. It’s why we get to work every morning at 8 a.m. even though we don't open until 11. Good food takes time to prepare, and we’re happy to put in the time to make your meal great.

It starts with you.

You bring the enthusiasm, passion and desire to delight each team member. Our restaurant teams take pride in collaborating and achieving more together because they understand that each individual is an important part of the recipe for success, and you will lead that team. Every one of our team members takes pride in the product, service and experience that they provide. And of course, we reward and recognize this performance on an ongoing basis.

How do you inspire smiles through delicious experiences? It starts from the moment the guest walks in the door, making them feel warm, welcomed and refreshed. You then proceed to delight them by providing exceptional hospitality by treating them like a guest in your home. Attentive service is just the beginning. We’re passionate about our food and providing an exceptional experience by serving, refreshing and delighting each and every guest.

Candidates should exhibit the following behaviors:

• A Shift Manager is responsible for running excellent shifts and assisting the General Manager and Assistant Manager(s) in running an Arby's restaurant to ensure that guests receive an outstanding dining experience.
• The Shift Manager must be able to guide Team Members, maintain operating standards, and train and assist Team Members on all positions and tasks in the restaurant. A Shift Manager must be able to stand for up to 8 hours and lift 25 to 40 pounds.
• The position requires pushing, pulling, stretching, reaching, bending, and continuous bilateral use of fingers and wrists.
• A Shift Manager must be able to communicate through verbal and written means with employees, supervisors, guests, and vendors.
• A Shift Manager must also be able to reconcile cash, complete manual and computer-based paperwork and forms, and monitor and maintain quality, service, cleanliness, and safety standards.