Shift Manager

Arby's; York (NE); On-site; USD 36,000 - 48,000; Full time

Job summary

Arby's in York, Nebraska is seeking a Shift Manager to lead daily operations and support the General Manager and Assistant Managers. You’ll coach team members, uphold standards of service, safety and cleanliness, and ensure guests enjoy an outstanding dining experience.

This role requires stamina to stand for long hours and to supervise the crew during busy periods; commitment to hospitality is essential. You will be responsible for cash handling and paperwork, and for delivering warm, attentive

Qualifications

• Experience leading restaurant shifts and coordinating staff.
• Ability to train team members across all positions.
• Strong communication with employees, supervisors and guests.

Responsibilities

• Oversee shifts and assist GM/ASM in running the Arby's restaurant.
• Guide Team Members, insure operating standards and safety.
• Reconcile cash, complete paperwork and monitor cleanliness.

Skills

Team Leadership

Guest Service

Communication

Job description

It starts with you.

You bring the enthusiasm, passion and desire to delight each team member. Our restaurant teams take pride in

collaborating and achieving more together because they understand that each individual is an important part of the recipe

for success, and you will lead that team. Every one of our team members takes pride in the product, service and

experience that they provide. And of course, we reward and recognize this performance on an ongoing basis.

How do you Inspire Smiles through Delicious experiences?

It starts from the moment the guest walks in the door, making them feel warm, welcomed and refreshed. You then proceed to delight them by providing exceptional hospitality by treating them like a guest in your home. Attentive service is just

the beginning. We’re passionate about our food and providing an exceptional experience by serving, refreshing and

delighting each and every guest.

Candidates should exhibit the following behaviors:

• A Shift Manager is responsible for running excellent shifts and assisting the General Manager and Assistant Manager(s) in running an Arby's restaurant. In order to insure that guests receive an outstanding dining experience.
• The Shift Manager must be able to guide Team Members, insure operating standards, and train and assist Team Members on all positions and tasks in the restaurant. A Shift Manager must be able to stand for up to 8 hours and lift 25 to 40 pounds.
• The position requires pushing, pulling, stretching, reaching, bending, and continuous bilateral use of fingers and wrists.
• A Shift Manager must be able to communicate through verbal and written means with employees, supervisors, guests, and vendors.
• The Shift Manager must also be able to reconcile cash, complete manual and computer-based paperwork and forms, and monitor and maintain quality, service, cleanliness, and safety standards.