Shift Manager

Arby's, Inc.; Rhinelander (WI); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading fast-food restaurant chain is seeking a Shift Manager in Rhinelander, WI. You will lead shifts, train team members, and ensure a delightful dining experience for guests. Strong communication and team leadership are essential for success in this role, along with physical stamina to meet the job's demands. Join a team that values passion and exceptional service.

Qualifications

• Ability to stand for up to 8 hours.
• Lift 25 to 40 pounds.
• Reconcile cash and complete paperwork.

Responsibilities

• Run excellent shifts and assist management.
• Guide and train team members on all tasks.
• Monitor quality, service, cleanliness, and safety standards.

Skills

Strong verbal communication

Strong written communication

Team leadership

Cash handling

Job description

Overview

Shift Manager

It starts with you.

You bring the enthusiasm, passion and desire to delight each team member. Our restaurant teams take pride in collaborating and achieving more together because they understand that each individual is an important part of the recipe for success, and you will lead that team. Every one of our team members takes pride in the product, service and experience that they provide. And of course, we reward and recognize this performance on an ongoing basis.

How do you Inspire Smiles through Delicious experiences?

It starts from the moment the guest walks in the door, making them feel warm, welcomed and refreshed. You then proceed to delight them by providing exceptional hospitality by treating them like a guest in your home. Attentive service is just the beginning. We’re passionate about our food and providing an exceptional experience by serving, refreshing and delighting each and every guest.

Candidates should exhibit the following behaviors:

Responsibilities

A Shift Manager is responsible for running excellent shifts and assisting the General Manager and Assistant Manager(s) in running an Arby's restaurant, in order to ensure guests receive an outstanding dining experience. The Shift Manager must be able to guide Team Members, ensure operating standards, and train and assist Team Members on all positions and tasks in the restaurant. A Shift Manager must be able to stand for up to 8 hours and lift 25 to 40 pounds. The position requires pushing, pulling, stretching, reaching, bending, and continuous bilateral use of fingers and wrists. The Shift Manager must be able to communicate through verbal and written means with employees, supervisors, guests, and vendors. The Shift Manager must also be able to reconcile cash, complete manual and computer-based paperwork and forms, and monitor and maintain quality, service, cleanliness, and safety standards.

Qualifications

Physical requirements include standing for up to 8 hours and lifting 25 to 40 pounds, as well as the ability to push, pull, stretch, reach, bend, and use fingers and wrists continuously. Strong verbal and written communication with employees, supervisors, guests, and vendors is required. Ability to reconcile cash, complete manual and computer-based paperwork and forms, and monitor and maintain quality, service, cleanliness, and safety standards.