Shift Manager

RaceTrac; Ponchatoula (LA); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dedicated Shift Manager to oversee store operations during designated shifts. In this pivotal role, you will support the General Manager and Co-Manager in driving profitability while ensuring a friendly and enjoyable experience for guests. Your leadership will be key in maintaining high standards of cleanliness, food safety, and team performance. If you thrive in a fast-paced, guest-focused environment and are passionate about leading a team, this opportunity is perfect for you.

Qualifications

• 2-3 years of work experience preferred, with 1+ years in management.
• Ability to lift up to 50 pounds and stand for extended periods.

Responsibilities

• Provide courteous and elevated experiences for guests.
• Ensure compliance with safety regulations and maintain food availability.
• Lead coaching, training, and assessment of team members.

Skills

Communication Skills

Team Leadership

Customer Service

Problem Solving

Education

High School Diploma or GED

Job description

Join to apply for the Shift Manager role at RaceTrac

The Shift Manager is responsible for supporting the General Manager and Co-Manager in overseeing the profitability of one RaceTrac store during designated shifts. While leading the shift, you will deliver on RaceTrac’s mission of making lives simpler and more enjoyable through friendly service, food execution, cleanliness, talent leadership, and driving success.

Responsibilities

• Friendly: Provide courteous, frictionless, and elevated experiences for guests; foster positive relationships with co-workers and guests; communicate respectfully; complete guest transactions efficiently; address guest concerns with urgency.
• Food: Ensure compliance with safety regulations; maintain food availability.
• Clean: Keep the store clean and stocked; execute shift duties; maintain presentation standards; clean food prep areas and equipment.
• Leading Talent: Demonstrate RaceTrac's Core Values; act with a servant-leader mentality; lead coaching, training, and assessment of team members; provide performance feedback to the General Manager.

Qualifications

• High School Diploma or GED (in progress or completed)
• 2-3 years’ work experience preferred
• 1+ years management experience preferred
• Experience in high-volume, guest-focused environments preferred
• Excellent communication skills
• Ability to lift up to 50 pounds and stand for extended periods
• May require food handler and alcohol server permits, depending on local regulations

RaceTrac is an equal opportunity employer, considering all qualified applicants without regard to race, national origin, religion, age, gender, sexual orientation, gender identity, disability, veteran status, or other protected characteristics.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Management
• Industry: Retail