Shift Manager

Guernsey Holdings LLC; Luling (LA); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading company in the food service industry is seeking a Shift Manager to oversee operational duties, ensure quality service, and lead a team. The role requires effective communication, leadership skills, and the ability to handle multiple tasks in a fast-paced environment. Candidates should be prepared for irregular hours, including nights and weekends.

Qualifications

• Knowledge of restaurant or retail operations.
• Effective verbal and written communication skills.

Responsibilities

• Lead and supervise operational duties to ensure quality service.
• Assist with employee training and orientation.
• Ensure compliance with company policies.

Skills

Communication

Leadership

Multi-tasking

Decision-making

Conflict-resolution

Job description

Join to apply for the Shift Manager role at Guernsey Holdings.

Position Summary: This role involves leading and supervising operational duties to ensure the delivery of quality products and service to guests.

Essential Job Duties:

1. Perform, lead, and supervise station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru if applicable) to meet operational standards.
2. Assist with new employee orientation and training.
3. Ensure compliance with all company policies, procedures, and operational standards.
4. Perform, lead, and supervise regular cleaning and sanitation duties, including trash disposal, mopping, sweeping, washing dishes and food prep tools, wiping counters, sanitizing food prep areas, cleaning equipment, and emptying used grease.
5. Maintain regular attendance.

Additional Duties:

1. Lead shift meetings.
2. Report customer or employee complaints/issues to MOD.
3. Move and stock food product weighing up to 50 pounds.
4. Perform other job-related duties as assigned.

Time/Shift Expectations: Minimum of 30 hours per week; irregular hours including nights, weekends, and holidays.

Qualifications and Job Requirements:

• Knowledge of restaurant or retail operations.
• Basic math and reading skills.
• Effective verbal and written communication skills.
• Ability to follow directions.
• Multi-tasking, decision-making, leadership, time-management, and conflict-resolution skills.

Work Environment: Continuous standing, bending, reaching, moving, stooping, stretching, and lifting in a restaurant setting; exposure to heat, hot liquids, freezer, and extreme temperatures based on weather conditions.