Shift Manager

McDonald's; Northfield (NJ); On-site; USD 23,419 - 27,552; Full time

Benefits offered by this job

Competitive pay starting at $17.00 per hour up to $20.00

Flexible scheduling

Paid sick leave

College tuition assistance

Training and advancement opportunities

Employee discounts and free meals

Up to $3,000 in tuition assistance

Paid vacations

Job summary

A popular global fast-food franchise is seeking a Shift Manager to lead a team in Northfield, New Jersey. In this role, you will ensure operational standards, manage employee performance, and create a quality customer experience. Ideal candidates will have previous leadership experience and be passionate about providing excellent service. The position offers competitive pay and various benefits including flexible scheduling and tuition assistance.

Qualifications

• Previous leadership experience preferred, ideally in a restaurant, retail, or hospitality environment.
• Must be 18 years or older to qualify for management positions.
• Flexible schedule and passion for a fast-paced environment.

Responsibilities

• Lead shifts, ensuring a fast, accurate, and friendly customer experience.
• Provide leadership to crew and manage performance during a shift.
• Plan each shift and monitor performance to meet standards.

Skills

Leadership

Customer service

Communication

Problem-solving

Job description

Join to apply for the Shift Manager role at McDonald’s.

Overview

This job allows you to lead and motivate a team in a fast‑paced food service environment. As a Shift Manager, you will be responsible for ensuring a high quality customer experience, managing employee performance, and maintaining operational standards.

Responsibilities

• Lead shifts each week, ensuring customers receive a fast, accurate, friendly experience.
• Provide leadership to crew and other managers during a shift to maintain quality, service, and cleanliness.
• Plan each shift, monitor performance, take actions to meet McDonald’s standards, and manage safety, security, and profitability.
• Communicate with the next Shift Manager to facilitate smooth handovers.
• Support department goals and meet shift targets.

Qualifications

• Previous leadership experience preferred, ideally in a restaurant, retail, or hospitality environment.
• Positive team player with a flexible schedule and passion for a fast‑paced environment.
• Must be 18 years or older to qualify for management positions.

Perks & Benefits

• Competitive pay starting at $17.00 per hour up to $20.00 per hour based on experience.
• Flexible scheduling.
• Paid sick leave.
• College tuition assistance.
• Training and advancement opportunities.
• Employee discounts and free meals.
• Up to $3,000 in tuition assistance.
• Paid vacations.

Role Impact

• Lead critical internal functions including employee training, food safety, and inventory management.
• Delegate tasks and report results.
• Partner with the restaurant team to ensure safe and efficient operations.

What Makes You Successful

• A commitment to excellence and safety in the workplace.
• Strong customer service and support focus.
• The ability to communicate effectively and anticipate customer needs.
• Ability to provide solutions and make decisions in a fast‑paced environment.

By applying, you acknowledge that this position is for a restaurant owned and operated by an independent franchisee, not McDonald’s USA. The franchisee is the sole responsible employer for all employment matters.

Seniority level

• Entry level

Employment type

• Full‑time

Job function

• Management and Manufacturing
• Restaurants