Shift Manager

Taco Bell; Morton Grove (IL); On-site; USD 30,000 - 40,000; Full time

Job summary

Taco Bell is looking for a Shift Lead in Morton Grove, Illinois, to support the Restaurant General Manager by ensuring quality service and food safety. As a Shift Lead, you will take ownership of your shifts and lead Team Members to complete their tasks effectively.

The ideal candidate will possess problem-solving skills, strong customer service focus, and the ability to communicate openly with the restaurant’s management team. A friendly demeanor and willingness to assist others are essential for success.

Qualifications

• Willingness to solve problems and seek help when needed.
• Ability to guide and mentor Team Members.
• Strong communication skills with management and staff.

Responsibilities

• Ensure Team Members complete all assigned duties.
• Serve safe, quality food in a friendly manner.
• Maintain a safe work environment for staff and customers.
• Address customer complaints quickly.

Skills

Problem-solving

Customer service

Team leadership

Communication

Job description

"You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees."

You support the Restaurant General Manager (RGM) by running great work shifts and meeting Taco Bell standards. You take ownership and responsibility to solve problems, seek help when needed and are willing to help and guide others. Key responsibilities include making sure Team Members complete all assigned duties and serve safe, quality food in a friendly manner. You'll also ensure that the restaurant is a safe place for Team Members to work and customers to visit.

Shift Lead behaviors include:

• Solving customer complaints quickly and with a smile.
• Providing feedback to Team Members in a positive manner.
• Communicating openly and honestly with the Restaurant Management team.
• Following cash, security, inventory and labor policies and procedures.