Shift Manager

Taco Bell; Great Lakes (IL); On-site; USD 32,000 - 42,000; Full time

Job summary

Taco Bell franchisees hire individuals to support the Restaurant General Manager by running great shifts, upholding Taco Bell standards, and ensuring guest satisfaction.

This role emphasizes ownership, problem solving, helping teammates, and maintaining a safe, welcoming environment for customers and team members.

Qualifications

• Support the RGM by running great work shifts and meeting Taco Bell standards.
• Take ownership and solve problems; seek help when needed.
• Guide Team Members to complete duties and serve safe, quality food.
• Create a safe, welcoming place for Team Members and customers.

Responsibilities

• Ensure Team Members complete all assigned duties.
• Maintain food safety and quality standards.
• Enforce cash, security, inventory and labor policies.
• Support management with shift operations and guest service.

Skills

Customer service

Team leadership

Problem solving

Communication

Job description

“You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.”

You support the Restaurant General Manager (RGM) by running great work shifts and meeting Taco Bell standards. You take ownership and responsibility to solve problems, seek help when needed and are willing to help and guide others. Key responsibilities include making sure Team Members complete all assigned duties and serve safe, quality food in a friendly manner. You’ll also ensure that the restaurant is a safe place for Team Members to work and customers to visit.

Shift Lead behaviors include:

• Solving customer complaints quickly and with a smile.
• Providing feedback to Team Members in a positive manner.
• Communicating openly and honestly with the Restaurant Management team.
• Following cash, security, inventory and labor policies and procedures.