Shift Manager

Taco Bell; Lincolnton (NC); On-site; USD 35,000 - 45,000; Full time

Job summary

A regional fast-food operator is seeking a Shift Manager to lead restaurant operations at their Lincolnton, North Carolina location. The ideal candidate will have experience in fast food, excellent leadership and communication skills, and the ability to thrive in a fast-paced environment. Key responsibilities include supervising staff, ensuring food safety standards, managing inventory, and delivering exceptional customer service. Flexible availability is required, along with a passion for food and teamwork.

Qualifications

• Previous restaurant or fast-food experience preferred.
• Ability to lead and motivate a team effectively.
• Excellent verbal communication skills.
• Thrive in a fast-paced environment and adapt to changing circumstances.
• Flexible availability, including evenings, weekends, and holidays.
• Food Safety Certification preferred but can be obtained on the job.

Responsibilities

• Oversee all aspects of the restaurant during your shift.
• Motivate and guide your team to deliver exceptional service.
• Interact with customers and ensure their dining experience is memorable.
• Maintain high food safety standards.
• Handle cash registers and process payments.
• Keep track of inventory levels and manage stock rotation.
• Prepare shift reports including sales and labor costs.
• Train new team members on company policies.
• Handle unexpected situations and resolve conflicts.
• Ensure the restaurant is clean and presentable.

Skills

Leadership Skills

Communication

Adaptability

Job description

Job Summary

As a Shift Manager at our Fulenwider Enterprises KFC and Taco Bell restaurants, you’ll be the captain of the ship during your shift! You’ll lead a team of enthusiastic crew members, ensuring smooth operations, excellent customer service, and a fun atmosphere. If you’re passionate about food, teamwork, and making people smile, this role is perfect for you.

Responsibilities

• Supervise Shift: You’ll oversee all aspects of the restaurant during your shift, including managing staff, handling customer inquiries, and ensuring compliance with company policies.
• Team Leadership: Motivate and guide your team to deliver exceptional service. Foster a positive work environment where everyone feels valued and motivated.
• Customer Service: Interact with customers, take orders, and ensure their dining experience is memorable. Address any concerns promptly and professionally.
• Food Safety: Maintain high food safety standards. Monitor food preparation, storage, and handling to prevent any health risks.
• Cash Handling: Handle cash registers, process payments, and maintain accurate records.
• Inventory Management: Keep track of inventory levels, order supplies as needed, and manage stock rotation.
• Shift Reports: Prepare shift reports, including sales, labor costs, and any incidents that occurred during your shift.
• Training: Train new team members on company policies, procedures, and customer service standards.
• Problem-Solving: Handle unexpected situations, resolve conflicts, and make quick decisions to keep operations running smoothly.
• Cleanliness: Ensure the restaurant is clean, organized, and presentable at all times.
• Promotions and Specials: Assist in promoting new menu items, deals, and promotions to drive sales.

Qualifications

• Experience: Previous restaurant or fast-food experience preferred.
• Leadership Skills: Ability to lead and motivate a team effectively.
• Communication: Excellent verbal communication skills.
• Adaptability: Thrive in a fast-paced environment and adapt to changing circumstances.
• Availability: Flexible availability, including evenings, weekends, and holidays.
• Food Safety Certification: Preferred but not required (can be obtained on the job).