Shift Manager

RaceTrac; Jacksonville (FL); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading convenience store chain is seeking a Shift Manager in Jacksonville, Florida. This role involves overseeing store operations, ensuring guest satisfaction, and upholding food safety standards. Candidates should have strong communication skills and previous management experience. Full-time employment with a focus on delivering excellent service is offered.

Qualifications

• 2-3 years of work experience preferred.
• 1+ years management experience preferred.
• Experience in high-volume, guest-focused environments preferred.

Responsibilities

• Provide courteous, frictionless, and elevated experience for guests.
• Monitor and adhere to all safety regulations, including food safety standards.
• Demonstrate RaceTrac's Core Values: Honesty, Efficiency, Positive Attitude, Respect, and Teamwork.

Skills

Excellent communication skills

Teamwork

Customer service

Education

High School Diploma or GED

Job description

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Job Description

Responsible for supporting the General Manager and Co-Manager in overseeing the profitability of one RaceTrac store during designated shifts. While leading the shift, you will deliver on RaceTrac’s mission of making lives simpler and more enjoyable through friendly service, food execution, cleanliness, talent development, and driving success. Daily pay available with opt-in.

Responsibilities

Friendly

• Provide courteous, frictionless, and elevated experience for guests
• Foster positive and professional relationships with co-workers and guests
• Communicate respectfully and maintain a team-oriented attitude
• Complete guest transactions efficiently at the register or self-checkout stations and suggest complementary products
• Address and resolve guest concerns promptly, involving regional team members as needed

Food

• Monitor and adhere to all safety regulations, including food safety standards
• Ensure all food offerings are available

Clean

• Maintain cleanliness and stock levels to ensure an excellent guest experience
• Execute shift duties, uphold presentation standards, and represent the RaceTrac brand
• Clean food preparation areas and equipment to standards

Leading Talent

• Demonstrate RaceTrac's Core Values: Honesty, Efficiency, Positive Attitude, Respect, and Teamwork
• Lead coaching, training, and assessment of team members, providing feedback to the General Manager
• Act with a servant-leader mentality, prioritize tasks, go the extra mile, listen, communicate respectfully, and solve problems proactively

Qualifications

• High School Diploma or GED (in progress or completed)
• 2-3 years’ work experience preferred
• 1+ years management experience preferred
• Experience in high-volume, guest-focused environments preferred
• Excellent communication skills
• Ability to lift up to 50 pounds and stand, bend, reach frequently
• May require food handler and alcohol server permits depending on local regulations

All qualified applicants will receive consideration without discrimination based on protected characteristics.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Management and Manufacturing
• Industries: Retail