Shift Manager

RaceTrac; Tennessee; On-site; USD 40,000 - 55,000; Full time

Job summary

A leading convenience store chain in Tennessee seeks a Shift Manager to oversee store operations and ensure an elevated guest experience. Responsibilities include leading the team, maintaining cleanliness, and ensuring food safety protocols. Ideal candidates will have management experience, excellent communication skills, and a customer-focused mindset. This role involves physical activity and requires lifting up to 50 pounds.

Qualifications

• Preferred 2-3 years’ work experience.
• 1+ years management experience preferred.
• Ability to lift up to 50 pounds and perform physical tasks.

Responsibilities

• Provide courteous, frictionless experience for guests.
• Ensure store cleanliness and food safety adherence.
• Lead coaching and training of team members.

Skills

Excellent written and verbal communication skills

Initiative

Guest-focused service

Education

High School Diploma or GED

Job description

Overview

Join to apply for the Shift Manager role at RaceTrac

Job Description: responsible for supporting the General Manager and Co-Manager in overseeing the profitability for one RaceTrac store on designated shifts. While leading the shift, you will continually deliver on RaceTrac’s mission of making lives simpler and more enjoyable through friendly service, food execution, clean focus, leading talent, and driving success.

Responsibilities

• Friendly: Provide courteous, frictionless, and elevated experience for guests
• Foster positive and professional relationships with co-workers and guests
• Communicate respectfully and maintain a consistent team-oriented attitude
• Efficiently complete guest transactions at the cash register or self-checkout stations and suggest products that complement purchases
• Address and mitigate any guest concerns on designated shifts with a sense of urgency and involve appropriate regional team members as needed

• Food: Direct, monitor, and adhere to all RaceTrac, federal, state, and local safety-related regulations, including food safety regulations
• Ensure that all food offers are available

• Clean: Ensure the store is clean and fully stocked to provide an elevated guest experience
• Responsible for executing shift duties, maintaining overall presentation standards, and representing the RaceTrac brand
• Clean food preparation areas and equipment to RaceTrac standards

• Leading Talent: Demonstrate RaceTrac\'s Core Values of Honesty, Efficiency, Positive Attitude, Respect, and Teamwork
• Display RaceTrac’s Leadership Qualities through servant-leader mentality, prioritizing tasks, going the extra mile for guests and your team, listening, communicating respectfully, and solving problems with a proactive, solutions-oriented approach
• Lead the coaching, training, and assessment of direct reports while adhering to operational standards
• Provide feedback and recommendations on employee performance and development to the General Manager

Qualifications

• High School Diploma or GED in progress or completed
• 2-3 years’ work experience preferred
• 1+ years management experience preferred
• Previous experience working in high-volume, guest-focused, transactional environment preferred
• Excellent written and verbal communication skills
• Takes initiative
• Can lift up to 50 pounds and repeatedly bend, stand, and reach while on the job, with no or infrequent breaks
• May be required to obtain and maintain food handler permit, based on local or state requirements
• May be required to obtain and maintain alcohol server permit, based on local or state requirements

All qualified applicants will receive consideration for employment with RaceTrac without regard to their race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.