Shift Manager

RaceTrac; Orlando (FL); On-site; USD 45,000 - 60,000; Full time

Job summary

A retail company in Orlando is seeking a Shift Manager to oversee store profitability and ensure excellent customer service during shifts. Key responsibilities include providing friendly service, maintaining cleanliness, and leading team members. Ideal candidates should have a high school diploma and management experience, with the ability to work in high-volume environments.

Qualifications

• 2-3 years of work experience preferred.
• 1+ years of management experience preferred.
• Experience in high-volume, guest-focused environments preferred.
• Ability to lift up to 50 pounds and stand for extended periods.

Responsibilities

• Provide courteous, frictionless, and elevated experiences for guests.
• Ensure compliance with safety regulations and maintain store cleanliness.
• Lead coaching, training, and assessment of team members.

Skills

Customer service

Team leadership

Communication

Food safety compliance

Problem-solving

Education

High School Diploma or GED

Job description

Join to apply for the Shift Manager role at RaceTrac.

Job Description

Responsible for supporting the General Manager and Co-Manager in overseeing the profitability of one RaceTrac store during designated shifts. While leading the shift, you will deliver on RaceTrac’s mission of making lives simpler and more enjoyable through friendly service, food execution, cleanliness, talent leadership, and driving success.

Responsibilities

• Friendly: Provide courteous, frictionless, and elevated experiences for guests; foster positive relationships with co-workers and guests; communicate respectfully; efficiently handle transactions; address guest concerns with urgency.
• Food: Ensure compliance with safety regulations; ensure all food offerings are available.
• Clean: Maintain store cleanliness and stock levels; execute shift duties; uphold presentation standards; clean food prep areas and equipment.
• Leading Talent: Demonstrate RaceTrac's core values; lead coaching, training, and assessment of team members; provide performance feedback to the General Manager.

Qualifications

• High School Diploma or GED (in progress or completed)
• 2-3 years of work experience preferred
• 1+ years of management experience preferred
• Experience in high-volume, guest-focused environments preferred
• Excellent communication skills
• Ability to lift up to 50 pounds and stand for extended periods
• May require food handler and alcohol server permits depending on local laws

All qualified applicants will receive consideration without regard to protected characteristics.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Management, Manufacturing
• Industry: Retail