Shift Manager

Jersey Mike's; Wheat Ridge (CO); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

401(k)

Employee discounts

Health insurance

Performance bonus

Advancement opportunities

Flexible scheduling

Competitive pay

Career growth

Job summary

Jersey Mike's in Wheat Ridge, Colorado is seeking an experienced Shift Manager to oversee daily restaurant operations during your shift. You will create employee schedules, supervise staff, and assign duties to ensure the restaurant runs smoothly.

The ideal candidate is a strong leader with restaurant experience, capable of delivering excellent customer service, resolving complaints, and maintaining health and safety standards while providing reports to upper management.

Qualifications

• High school diploma or GED required.
• Previous food service experience preferred.
• Familiar with MS Office, POS systems, and restaurant software.

Responsibilities

• Train and manage employees and assign duties as needed
• Lead team in providing exceptional customer service
• Resolve customer complaints gracefully and with tact
• Adhere to all health and safety rules and regulations
• Provide sales and productivity reports to upper management
• Maintain appropriate inventory levels, reorder and restock when necessary
• Cover the shifts of absent employees

Skills

Leadership

Customer service

Communication

Problem-solving

Team management

Stress management

Education

High school diploma/GED

Tools

POS software

Restaurant management software

Microsoft Office

Job description

Benefits:

• 401(k)
• Employee discounts
• Health insurance
• Bonus based on performance
• Opportunity for advancement

Benefits/Perks

• Flexible Scheduling
• Competitive Compensation
• Career Advancement Opportunities

Job Summary

We are seeking an experienced Shift Manager to join our team! As a Shift Manager, you will be responsible for the restaurant’s operational performance during your shift. You will create employee schedules, supervise staff, and assign duties to ensure the restaurant runs smoothly. The ideal candidate is a strong leader with restaurant experience.

Responsibilities:

• Train and manage employees and assign duties as needed
• Lead team in providing exceptional customer service
• Resolve customer complaints gracefully and with tact
• Adhere to all health and safety rules and regulations
• Provide sales and productivity reports to upper management
• Maintain appropriate inventory levels, reorder and restock when necessary
• Cover the shifts of absent employees

Qualifications:

• High school diploma/GED
• Previous food service experience
• Familiarity with Microsoft Office, restaurant management software, and POS software
• Ability to remain calm and thrive under pressure
• Excellent management and leadership skills
• Strong communication and problem-solving skills