Shift Manager

Fulenwider Group; Immokalee (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Fulenwider Group is seeking a Shift Manager for its KFC and Taco Bell restaurants in Immokalee, FL. You will captain the shift, lead a crew, ensure smooth operations, and provide excellent customer service in a fast-paced setting.

You will supervise staff, handle cash and inventory, train new team members, and uphold food safety standards while promoting a positive work environment and delivering memorable guest experiences.

Qualifications

• Experience in a restaurant or fast-food setting is preferred.
• Ability to lead and motivate a team effectively.
• Excellent verbal communication skills.
• Thrive in a fast-paced environment and adapt to changing circumstances.
• Flexible availability including evenings, weekends and holidays.

Responsibilities

• Supervise all restaurant operations during your shift, including staff oversight and adherence to policies.
• Lead and motivate the team to deliver exceptional service.
• Interact with customers, take orders, and ensure a quality dining experience.
• Maintain high food safety standards across preparation, storage and handling.
• Handle cash, process payments, and keep accurate records.
• Monitor inventory, order supplies as needed, and manage stock rotation.
• Prepare shift reports detailing sales, labor costs, and incidents.
• Train new team members on policies, procedures, and customer service standards.
• Resolve issues quickly and maintain smooth operations.
• Ensure the restaurant is clean, organized, and presentable at all times.
• Assist promotions and specials to drive sales.

Skills

Leadership

Teamwork

Customer Service

Communication

Flexibility

Job description

Job Details Job Location: KFC 630 N. 15th St, Immokalee, FL 34142 | E320135 - Immokalee, FL 34142

Job Summary: As a Shift Manager at our Fulenwider Enterprises KFC and Taco Bell restaurants, you'll be the captain of the ship during your shift! You'll lead a team of enthusiastic crew members, ensuring smooth operations, excellent customer service, and a fun atmosphere. If you're passionate about food, teamwork, and making people smile, this role is perfect for you.

Responsibilities

• Supervise Shift: You'll oversee all aspects of the restaurant during your shift, including managing staff, handling customer inquiries, and ensuring compliance with company policies.
• Team Leadership: Motivate and guide your team to deliver exceptional service. Foster a positive work environment where everyone feels valued and motivated.
• Customer Service: Interact with customers, take orders, and ensure their dining experience is memorable. Address any concerns promptly and professionally.
• Food Safety: Maintain high food safety standards. Monitor food preparation, storage, and handling to prevent any health risks.
• Cash Handling: Handle cash registers, process payments, and maintain accurate records.
• Inventory Management: Keep track of inventory levels, order supplies as needed, and manage stock rotation.
• Shift Reports: Prepare shift reports, including sales, labor costs, and any incidents that occurred during your shift.
• Training: Train new team members on company policies, procedures, and customer service standards.
• Problem-Solving: Handle unexpected situations, resolve conflicts, and make quick decisions to keep operations running smoothly.
• Cleanliness: Ensure the restaurant is clean, organized, and presentable at all times.
• Promotions and Specials: Assist in promoting new menu items, deals, and promotions to drive sales.

Qualifications

• Experience: Previous restaurant or fast-food experience preferred.
• Leadership Skills: Ability to lead and motivate a team effectively.
• Communication: Excellent verbal communication skills.
• Adaptability: Thrive in a fast-paced environment and adapt to changing circumstances.
• Availability: Flexible availability, including evenings, weekends, and holidays.
• Food Safety Certification: Preferred but not required (can be obtained on the job).