Shift Manager

Taco Bell; DeKalb (IL); On-site; USD 60,000 - 80,000; Full time

Job summary

A Taco Bell franchise is seeking a Shift Lead to support the Restaurant General Manager in running successful shifts. The ideal candidate will be proactive in problem-solving, provide excellent customer service, and foster a positive team environment while ensuring compliance with safety and operational standards.

Qualifications

• Ability to solve problems and guide others effectively.
• Experience in providing customer service with a positive attitude.

Responsibilities

• Support the RGM by running effective work shifts and meeting standards.
• Ensure all Team Members complete their assigned duties.
• Communicate openly with management and follow policies.

Skills

Problem Solving

Team Leadership

Customer Service

Job description

"You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees."

You support the Restaurant General Manager (RGM) by running great work shifts and meeting Taco Bell standards. You take ownership and responsibility to solve problems, seek help when needed and are willing to help and guide others. Key responsibilities include making sure Team Members complete all assigned duties and serve safe, quality food in a friendly manner. You'll also ensure that the restaurant is a safe place for Team Members to work and customers to visit.

Shift Lead behaviors include:

• Solving customer complaints quickly and with a smile.
• Providing feedback to Team Members in a positive manner.
• Communicating openly and honestly with the Restaurant Management team.
• Following cash, security, inventory and labor policies and procedures.