Shift Manager

Taco Bell; Elburn (IL); On-site; USD 60,000 - 80,000; Full time

Job summary

A franchise of Taco Bell is seeking a Shift Lead to assist the Restaurant General Manager in managing effective shifts while delivering quality service. The role involves problem-solving, team leadership, and ensuring safety standards are met while serving customers.

Qualifications

• Ability to solve customer complaints quickly.
• Experience in providing feedback and communicating effectively.

Responsibilities

• Support the Restaurant General Manager in running shifts.
• Ensure the restaurant provides safe and quality food.
• Guide and assist Team Members in their tasks.

Skills

Problem Solving

Communication

Team Leadership

Job description

"You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees."

You support the Restaurant General Manager (RGM) by running great work shifts and meeting Taco Bell standards. You take ownership and responsibility to solve problems, seek help when needed and are willing to help and guide others. Key responsibilities include making sure Team Members complete all assigned duties and serve safe, quality food in a friendly manner. You'll also ensure that the restaurant is a safe place for Team Members to work and customers to visit.

Shift Lead behaviors include:

• Solving customer complaints quickly and with a smile.
• Providing feedback to Team Members in a positive manner.
• Communicating openly and honestly with the Restaurant Management team.
• Following cash, security, inventory and labor policies and procedures.