Shift Manager

Taco Bell; Lemont (IL); On-site; USD 60,000 - 80,000; Full time

Job summary

Une franchise de Taco Bell recherche un Shift Lead pour soutenir le Manager Général. Le rôle implique la gestion des équipes, le respect des normes de qualité alimentaire et la résolution des plaintes clients. Les candidats doivent être capables de travailler sous pression et d’exercer un leadership positif.

Qualifications

• Capacité à résoudre des plaintes clients rapidement.
• Compétences en communication ouverte avec l'équipe de gestion.
• Expérience en supervision d'équipe souhaitée.

Responsibilities

• S'assurer que les membres de l'équipe complètent toutes les tâches assignées.
• Veillez à ce que le restaurant soit sûr pour les employés et les clients.
• Fournir des retours positifs aux membres de l'équipe.

Skills

Communication

Leadership

Résolution de problèmes

Job description

"You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees."

You support the Restaurant General Manager (RGM) by running great work shifts and meeting Taco Bell standards. You take ownership and responsibility to solve problems, seek help when needed and are willing to help and guide others. Key responsibilities include making sure Team Members complete all assigned duties and serve safe, quality food in a friendly manner. You'll also ensure that the restaurant is a safe place for Team Members to work and customers to visit.

Shift Lead behaviors include:

• Solving customer complaints quickly and with a smile.
• Providing feedback to Team Members in a positive manner.
• Communicating openly and honestly with the Restaurant Management team.
• Following cash, security, inventory and labor policies and procedures.