Shift Manager

RaceTrac Petroleum, Inc.; Cape Canaveral (FL); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading company in the retail sector is looking for a Shift Leader to support store management and ensure a positive guest experience. The role involves overseeing daily operations, leading a team, and maintaining high standards of service and cleanliness. Candidates should possess excellent communication skills and a strong work ethic, with prior management experience preferred. Join a dynamic team dedicated to making lives simpler and more enjoyable.

Qualifications

• 2-3 years of work experience preferred.
• 1+ years of management experience preferred.

Responsibilities

• Provide courteous experiences for guests.
• Maintain a clean and fully stocked store.
• Coach, train, and assess direct reports.

Skills

Communication

Initiative

Education

High School Diploma or GED

Job description

Job Description:

Responsible for supporting the General Manager and Co-Manager in overseeing the profitability of one RaceTrac store during designated shifts. While leading the shift, you will continually deliver on RaceTrac’s mission of making lives simpler and more enjoyable through friendly service, food execution, cleanliness, talent leadership, and driving success.

Responsibilities:

Friendly

• Provide courteous, frictionless, and elevated experiences for guests
• Foster positive and professional relationships with co-workers and guests
• Communicate respectfully and maintain a team-oriented attitude
• Efficiently complete guest transactions at the cash register or self-checkout stations and suggest products that complement purchases
• Address and resolve guest concerns on designated shifts with urgency, involving regional team members as necessary

Food

• Direct, monitor, and adhere to all RaceTrac, federal, state, and local safety and food safety regulations
• Ensure all food offers are available and properly prepared

Clean

• Maintain a clean and fully stocked store to provide an elevated guest experience
• Execute shift duties, uphold presentation standards, and represent the RaceTrac brand
• Clean food preparation areas and equipment to RaceTrac standards

Leading Talent

• Demonstrate RaceTrac's Core Values: Honesty, Efficiency, Positive Attitude, Respect, and Teamwork
• Lead with a servant-leader mentality, prioritize tasks, go the extra mile for guests and team, listen, communicate respectfully, and proactively solve problems
• Coach, train, and assess direct reports while adhering to operational standards
• Provide feedback and recommendations on employee performance and development to the General Manager

Qualifications:

• High School Diploma or GED in progress or completed
• 2-3 years of work experience preferred
• 1+ years of management experience preferred
• Experience in high-volume, guest-focused, transactional environments preferred
• Excellent written and verbal communication skills
• Initiative taker
• Ability to lift up to 50 pounds and repeatedly stand, bend, and reach with minimal breaks
• May require obtaining and maintaining a food handler permit, depending on local or state regulations
• May require obtaining and maintaining an alcohol server permit, depending on local or state regulations

RaceTrac is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, veteran status, or any other protected characteristic under applicable laws.