Shift Manager

McDonald's; California (MD); On-site; USD 22,730 - 26,174; Full time

Benefits offered by this job

15–25 days paid vacation

10 paid holidays

Medical, dental, and vision coverage

Education assistance program

Short- and long-term disability insurance

Job summary

An Independent Fast Food Franchise in California is seeking a Shift Manager to ensure an exceptional customer experience while leading the team. The role includes responsibilities such as food safety compliance, managing crew, and maintaining operational standards. The ideal candidate should have strong leadership skills and a commitment to customer service. This position offers competitive pay and benefits.

Qualifications

• Ability to lead a team effectively and enhance customer satisfaction.
• Strong understanding of food safety standards and practices.
• Excellent communication skills for internal coordination.

Responsibilities

• Lead shift operations to ensure quality and cleanliness.
• Manage crew members and communicate expectations clearly.
• Monitor food safety and customer service standards.

Skills

Leadership

Customer Service

Inventory Management

Team Management

Food Safety Compliance

Job description

About the Job

This position is in a restaurant owned and operated by an independent franchisee and not McDonald’s USA. The franchisee holds a license to use McDonald’s logos and products, but is a separate company and employer. All employment matters—including hiring, firing, discipline, supervision, staffing, and scheduling—are handled by the franchisee, not McDonald’s USA.

Pay

• $16.50 per hour – Maryland
• $16.65 per hour – Montgomery County
• $19.00 per hour – District of Columbia

Requirements

Shift Managers lead the shift each week, ensuring customers receive a fast, accurate, friendly experience. They provide leadership to crew and other managers, monitor performance, maintain quality, service, and cleanliness, and communicate with the next Shift Manager. Responsibilities include planning, monitoring safety and profitability, and supporting department goals.

Responsibilities

• Food Safety
• Internal Communication
• Inventory Management
• Daily Maintenance and Cleanliness
• Managing Crew
• Quality Food Production
• Exceptional Customer Service
• Safety and Security
• Scheduling
• Training

Additional Information

• 15–25 days paid vacation
• 10 paid holidays and 8‑week sabbatical every 10 years
• Education through Archways to Opportunity (high school completion, college tuition assistance, ESL classes)
• Medical, dental, and vision coverage
• Pre‑tax flexible spending accounts
• Short‑ and long‑term disability, life and accident insurance
• Paid leaves of absence
• Service awards
• Employee Resource Connection
• Adoption assistance
• Matching gifts program

Job Details

• Seniority level: Entry level
• Employment type: Full‑time
• Job function: Management and Manufacturing
• Industry: Restaurants

Application Note

By applying to this position, you acknowledge that you are applying to a restaurant owned and operated by an independent franchisee, not McDonald’s USA. All information you provide will be shared only with the franchisee, who is responsible for all employment decisions.