Shift Manager

McDonald's; Lexington Park (MD); On-site; USD 22,730 - 26,174; Full time

Benefits offered by this job

Paid vacation

Education through Archways to Opportunity

Medical, dental, and vision coverage

Short- and long-term disability support

Employee resource connection

Job summary

An independent fast-food franchise is seeking a Shift Manager to lead shifts and ensure exceptional customer service. Responsibilities include monitoring team performance, maintaining safety standards, and training crew members. Ideal candidates should have leadership experience, preferably in the restaurant or retail sector, and must be at least 18 years old. This full-time position is located in Maryland with competitive pay and benefits.

Qualifications

• Previous leadership experience is preferred, ideally within a restaurant, retail, or hospitality environment.
• Must be 18 years or older to be a manager.

Responsibilities

• Managers lead shifts ensuring fast, accurate, friendly service.
• Provide leadership to crew and other managers during shifts.
• Monitor performance and communicate with the next Shift Manager.
• Ensure compliance with McDonald’s standards and safety protocols.

Skills

Leadership experience

Customer service

Food safety knowledge

Inventory management

Communication skills

Job description

Job Summary

Shift Manager role at an independent franchise operating under the McDonald’s brand. Responsibilities include leading shifts, ensuring fast and friendly service, monitoring performance, maintaining safety, and communicating with the next Shift Manager.

Pay & Benefits

Pay rates: Maryland $16.50 per hour, Montgomery County $16.65 per hour, District of Columbia $19.00 per hour.

• 15-25 days paid vacation
• 10 paid holidays and 8-week sabbatical every 10 years
• Education through Archways to Opportunity including opportunities to earn a high school degree, college tuition assistance, and English classes as a second language
• Medical, dental, and vision coverage
• Pre‑tax flexible spending accounts
• Short‑ and long‑term disability, life, and accident insurance
• Paid leaves of absence
• Service awards
• Employee Resource Connection
• Adoption assistance
• Matching gifts program

Responsibilities

Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. A Shift Manager provides leadership to crew and other managers during a shift to ensure great Quality, Service, and Cleanliness to customers.

Shift Managers perform a variety of tasks, which may include planning for each shift, monitoring performance during the shift, taking action to ensure the team is meeting McDonald’s standards, monitoring safety, security, and profitability, communicating with the next Shift Manager to help prepare him or her to run a great shift, too. Shift Managers may also be responsible for meeting targets during their shifts and for helping their assigned Departments meet their goals.

• Food Safety
• Internal Communication
• Inventory Management
• Daily Maintenance and Cleanliness
• Managing Crew
• Quality Food Production
• Exceptional Customer Service
• Safety and Security
• Scheduling
• Training

Qualifications

• Previous leadership experience is preferred, ideally within a restaurant, retail, or hospitality environment.
• Must be 18 years or older to be a manager in a corporate owned and operated restaurant.

Seniority Level

Entry level

Employment Type

Full‑time

Job Function

Management and Manufacturing

Industry

Restaurants

Location

Prince Frederick, MD

This job posting contains some information about what it is like to work in a McDonald’s restaurant, but it is not a complete job description. People who work in a McDonald’s restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job.

By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald’s USA. I understand that this franchisee is a separate company and a separate employer from McDonald’s USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald’s USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices.